Activate Intent and Activity Analysis skill

---
title: Activate Intent and Activity Analysis skill
description: Activate the Intent and Activity Analysis skill to use AI to understand the intent of the requester and gain insight into the related tasks and actions needed to complete the tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/activate-intent-skill.html
release: australia
product: Process Mining
classification: process-mining
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Working with intent and activity analysis, Configure, ServiceNow Otto for Process Mining, Use, Process Mining, Platform Analytics]
---

# Activate Intent and Activity Analysis skill

Activate the Intent and Activity Analysis skill to use AI to understand the intent of the requester and gain insight into the related tasks and actions needed to complete the tasks.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **AI Admin Hub** > **Skills**.

2.  Select **Platform** > **Other**.

3.  Select **Intent and Activity Analysis** from the list of AI skills for Platform.

4.  Select **Turn on** for the Intent and Activity Analysis skill.

    The skill is activated for your instance.


**Parent Topic:**[Working with intent and activity analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/nowass-intent-activity-analysis.md)