Configuring transition work notes analysis in Process Mining
Configure transition work notes analysis for a process table so that any project that is based on the process table has transition work notes analysis configured.
For the detailed procedure of configuring transition work notes analysis, see Configure investigative features.
There are system properties that determine how transition work notes analysis work. For information about the system properties, see Work notes analysis properties.
Note: Transition work notes analysis charges 250 assist credits per request when clustering is applied, regardless of the number of work notes. Loading additional results in a clustered request incurs no extra charges. If clustering is skipped due to fewer work notes, 100 assist credits are charged. No assist credits are charged if no results are available.
Parent Topic:Working with transition work notes using AI
--- title: Configuring transition work notes analysis in Process Mining description: Configure transition work notes analysis for a process table so that any project that is based on the process table has transition work notes analysis configured. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/configure-worknotes.html release: australia product: Process Mining classification: process-mining topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Working with transition work notes using AI, Configure, ServiceNow Otto for Process Mining, Use, Process Mining, Platform Analytics] --- # Configuring transition work notes analysis in Process Mining Configure transition work notes analysis for a process table so that any project that is based on the process table has transition work notes analysis configured. For the detailed procedure of configuring transition work notes analysis, see [Configure investigative features](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/investigative-features.md). There are system properties that determine how transition work notes analysis work. For information about the system properties, see [Work notes analysis properties](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/data-cleanup.md). **Note:** Transition work notes analysis charges 250 assist credits per request when clustering is applied, regardless of the number of work notes. Loading additional results in a clustered request incurs no extra charges. If clustering is skipped due to fewer work notes, 100 assist credits are charged. No assist credits are charged if no results are available. **Parent Topic:**[Working with transition work notes using AI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/worknotes.md)
| title | Configuring transition work notes analysis in Process Mining |
| description | Configure transition work notes analysis for a process table so that any project that is based on the process table has transition work notes analysis configured. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/configure-worknotes.html |
| release | australia |
| product | Process Mining |
| classification | process-mining |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Working with transition work notes using AIConfigureServiceNow Otto for Process MiningUseProcess MiningPlatform Analytics |