Creating process configuration

concept australia Updated Sep 10, 2026 1 min read creating-process-config.md

Process configurations include process preferences that activate features in the Process Mining workspace and assist in the creation of projects. Having complete process configurations enables you to independently create projects and quickly gain insights, even without prior process mining knowledge. This enhances the scalability of process mining across the organization.

You can create a process configuration from various places in Process Mining.

Creating process configurations using content pack templates
Create a process configuration using content pack templates. Selecting content packs helps to use the default configuration to create your projects.
Generate process configuration with AI
Use AI to generate a suggestion for the process configuration fields for a table, instead of selecting each field manually.
Create process configuration using Process Configuration Builder
Process configuration helps you configure preferences for a process table. This configuration assists you when creating projects using the configured table. It streamlines the project creation process by providing a ready-made framework tailored to your organization's needs. Importantly, completing the process configuration allows you to independently create projects, even if you do not have prior experience with process mining.
Create process configuration using Classic view
Create a process configuration for a table to use the same default configuration whenever you use the table to create your projects.

Parent Topic:Using Process Mining

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---
title: Creating process configuration
description: Process configurations include process preferences that activate features in the Process Mining workspace and assist in the creation of projects. Having complete process configurations enables you to independently create projects and quickly gain insights, even without prior process mining knowledge. This enhances the scalability of process mining across the organization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/creating-process-config.html
release: australia
product: Process Mining
classification: process-mining
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Process Mining, Platform Analytics]
---

# Creating process configuration

Process configurations include process preferences that activate features in the Process Mining workspace and assist in the creation of projects. Having complete process configurations enables you to independently create projects and quickly gain insights, even without prior process mining knowledge. This enhances the scalability of process mining across the organization.

You can create a process configuration from various places in Process Mining.

-   **[Creating process configurations using content pack templates](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/content-pack-config.md)**  
Create a process configuration using content pack templates. Selecting content packs helps to use the default configuration to create your projects.
-   **[Generate process configuration with AI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/gen_process_config_ai.md)**  
Use AI to generate a suggestion for the process configuration fields for a table, instead of selecting each field manually.
-   **[Create process configuration using Process Configuration Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/process-config-builder.md)**  
Process configuration helps you configure preferences for a process table. This configuration assists you when creating projects using the configured table. It streamlines the project creation process by providing a ready-made framework tailored to your organization's needs. Importantly, completing the process configuration allows you to independently create projects, even if you do not have prior experience with process mining.
-   **[Create process configuration using Classic view](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/create-process-config.md)**  
Create a process configuration for a table to use the same default configuration whenever you use the table to create your projects.

**Parent Topic:**[Using Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/use-process-mining.md)