Creating and tracking improvement initiatives
concept australia Updated Sep 10, 2026 1 min read initiatives-from-process-optimization.md
View, create, and associate improvement initiatives from within the Process Mining application.
An improvement initiative contains goals to measure success, and phases that contain tasks with specific actions to complete the improvement.
To view, create, or associate an improvement initiative, the Continual Improvement Management plugin must be activated, and the user must have privileges to view or create an initiative.
- Create an improvement initiative from Process Mining
Create an improvement initiative associated with the project you're analyzing in Process Mining. - View the initiatives list
View a list of improvement initiatives created for or associated with a process project. - Associate an initiative with a project
Associate an existing improvement initiative with a project. - Remove an initiative
Remove an associated improvement initiative from a project once you complete or cancel the relevant task.
Parent Topic:Using Process Mining
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--- title: Creating and tracking improvement initiatives description: View, create, and associate improvement initiatives from within the Process Mining application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/initiatives-from-process-optimization.html release: australia product: Process Mining classification: process-mining topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Use, Process Mining, Platform Analytics] --- # Creating and tracking improvement initiatives View, create, and associate improvement initiatives from within the Process Mining application. An improvement initiative contains goals to measure success, and phases that contain tasks with specific actions to complete the improvement. To view, create, or associate an improvement initiative, the Continual Improvement Management plugin must be activated, and the user must have privileges to view or create an initiative. - **[Create an improvement initiative from Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/create-improvement-initiative.md)** Create an improvement initiative associated with the project you're analyzing in Process Mining. - **[View the initiatives list](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/view-initiatives.md)** View a list of improvement initiatives created for or associated with a process project. - **[Associate an initiative with a project](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/associate-initiative.md)** Associate an existing improvement initiative with a project. - **[Remove an initiative](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/delete-cim-initiative.md)** Remove an associated improvement initiative from a project once you complete or cancel the relevant task. **Parent Topic:**[Using Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/process-mining/use-process-mining.md)
| title | Creating and tracking improvement initiatives |
| description | View, create, and associate improvement initiatives from within the Process Mining application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/now-intelligence/process-mining/initiatives-from-process-optimization.html |
| release | australia |
| product | Process Mining |
| classification | process-mining |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UseProcess MiningPlatform Analytics |