Refresh a response with new data
Look at the age of the response to a question in an AI Data Explorer exploration. Then regenerate the response with fresh data.
Before you begin
Role required: now_assist_explorer_user and ownership or editing rights to the exploration.
Procedure
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Launch AI Data Explorer.
For more information, see Launch AI Data Explorer.
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Open an exploration that has questions and responses that may be out of date.
-
Locate a response of interest and hold the cursor over View source.
You see how long ago the AI generated the response, along with a Refresh button.
[Omitted image "nowass-expl-refresh.png"] Alt text: The Refresh button and the information about how long ago the response was generated, which appears when you hover over View source.
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If you decide that the data in the response is too old, select Refresh.
Result
The visualization, summary, and suggested follow-up questions in the response are all refreshed.
Note: Refreshing a response removes all changes that you made manually to the text in the summary.
Parent Topic:Questions and responses in an exploration
---
title: Refresh a response with new data
description: Look at the age of the response to a question in an AI Data Explorer exploration. Then regenerate the response with fresh data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/refresh-response.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Questions and responses in an exploration, Use, AI Data Explorer, ServiceNow Otto for Platform Analytics, Platform Analytics]
---
# Refresh a response with new data
Look at the age of the response to a question in an AI Data Explorer exploration. Then regenerate the response with fresh data.
## Before you begin
Role required: now\_assist\_explorer\_user and ownership or editing rights to the exploration.
## Procedure
1. Launch AI Data Explorer.
For more information, see [Launch AI Data Explorer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/launch-ai-data-explorer.md).
2. Open an exploration that has questions and responses that may be out of date.
3. Locate a response of interest and hold the cursor over **View source**.
You see how long ago the AI generated the response, along with a **Refresh** button.
\[Omitted image "nowass-expl-refresh.png"\] Alt text: The Refresh button and the information about how long ago the response was generated, which appears when you hover over View source.
4. If you decide that the data in the response is too old, select **Refresh**.
## Result
The visualization, summary, and suggested follow-up questions in the response are all refreshed.
**Note:** Refreshing a response removes all changes that you made manually to the text in the summary.
**Parent Topic:**[Questions and responses in an exploration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/ask-expl-questions.md)
| title | Refresh a response with new data |
| description | Look at the age of the response to a question in an AI Data Explorer exploration. Then regenerate the response with fresh data. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/now-intelligence/refresh-response.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Questions and responses in an explorationUseAI Data ExplorerServiceNow Otto for Platform AnalyticsPlatform Analytics |