Set the on-click behavior of a Core UI report

task australia Updated Sep 10, 2026 1 min read set-report-on-click.md

You can configure a URL to open when you select a section of a report.

Before you begin

Role required: itil, report_user, report_group, report_global, report_admin, or admin. To create a meaningful report, you must have the right to access the data you want to report on.

About this task

Note: This topic refers to Core UI reports, not Platform Analytics data visualizations.

Redirect the user to a URL rather than to the configured drilldown or the list that underlies the selected section of a report.

See Define a report drilldown for the report types that don't support the drilldown feature.

Procedure

Open the report you want to configure.
Select the Show report structure icon ([Omitted image "Form_ShowReportStructureIcon.png"] Alt text: Show report structure).
Select the link icon ([Omitted image "link-icon.png"] Alt text:).

[Omitted image "set-redirect-url.png"] Alt text: Set redirect URL link button
In the Set redirect URL dialog box, enter relative link within the instance, for example, /$knowledge.do?sys_id=123.

When the user points to the report, the tooltip includes the text Click to open.
Enter a label for the URL.

When the user points to the report, the tooltip includes the text Click to open and the text of the label, for example, Click to open Knowledge Base.
Select Save.

Result

When you select the report, the redirect URL replaces any drilldown functionality.

Parent Topic:Advanced Core UI reporting topics

58 lines · 2.4 KB Wrap lines

---
title: Set the on-click behavior of a Core UI report
description: You can configure a URL to open when you select a section of a report.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/reporting/set-report-on-click.html
release: australia
product: Reporting
classification: reporting
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Advanced Core UI reporting topics, Core UI Reporting, Reporting, dashboards, and Performance Analytics in the Core UI, Platform Analytics]
---

# Set the on-click behavior of a Core UI report

You can configure a URL to open when you select a section of a report.

## Before you begin

Role required: itil, report\_user, report\_group, report\_global, report\_admin, or admin. To create a meaningful report, you must have the right to access the data you want to report on.

## About this task

**Note:** This topic refers to Core UI reports, not Platform Analytics data visualizations.

Redirect the user to a URL rather than to the configured drilldown or the list that underlies the selected section of a report.

See [Define a report drilldown](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/reporting/c_DrillingDownWithinReports.md) for the report types that don't support the drilldown feature.

## Procedure

1. Open the report you want to configure.

2. Select the **Show report structure** icon $\[Omitted image "Form\_ShowReportStructureIcon.png"\] Alt text: Show report structure$.

3. Select the link icon $\[Omitted image "link-icon.png"\] Alt text:$.

\[Omitted image "set-redirect-url.png"\] Alt text: Set redirect URL link button

4. In the **Set redirect URL** dialog box, enter relative link within the instance, for example, `/$knowledge.do?sys_id=123`.

When the user points to the report, the tooltip includes the text **Click to open**.

5. Enter a label for the URL.

When the user points to the report, the tooltip includes the text **Click to open** and the text of the label, for example, Click to open Knowledge Base.

6. Select **Save**.

## Result

When you select the report, the redirect URL replaces any drilldown functionality.

**Parent Topic:**[Advanced Core UI reporting topics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/reporting/c_AdvancedReporting.md)