Agent and system configuration records in Task Mining

reference australia Updated Sep 10, 2026 1 min read agent-system-configuration-records.md

Configuration records manage the behavior of the workstation agent and Task Mining environment.

For information about configuration, see Adjust Task Mining agent parameters.

Record	Description	Default value
Agent config update frequency	Determines how often a workstation agent checks for configuration updates. Value in seconds.	30
Agent default status	Determines the default agent status after the user signs in to their workstation.	standard
Agent event properties timeout	Determines the timeout for GUI object properties search in milliseconds.	none
Agent restart check frequency	Determines how often a workstation agent checks for restart in seconds.	30
Disabled collectors	Determines if any collectors are not enabled on the Windows agent, using a comma-separated list. Options include SAP, Java, and Excel.	none
Maximum value length	Determines the maximum length of the string that the system accepts while processing raw data.	1024
Private mode allowed	Determines whether the agent can be switched to the private mode.	true
Show systray icon	Determines whether the menu bar icon is shown.	true

Record	Description	Default value
Aggregation date range interval	Determines the length of the date range interval for user data aggregation. Value in days. If you're having trouble loading your categorization data, try lowering the value.	7
Categories excluded from dashboard	Determines the application categories that are not displayed in analyses.	Off, Break
Length of license period	Length of license period is used for reporting purposes on the number of active users. Value in days.	180
License period start date	Date from which the number of active users is counted. The date affects the reporting of the number of licenses.	none
Off activity threshold	Determines the duration threshold that triggers Lock and Private activities to be reclassified as Off. Value in seconds.	7200
Max treemap categories displayed	Defines the maximum number of categories displayed in a treemap. Additional categories are aggregated into a tile labeled Minor activities.	99

Parent Topic:Task Mining Reference

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---
title: Agent and system configuration records in Task Mining
description: Configuration records manage the behavior of the workstation agent and Task Mining environment.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/task-mining/agent-system-configuration-records.html
release: australia
product: Task Mining
classification: task-mining
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Reference, Task Mining, Platform Analytics]
---

# Agent and system configuration records in Task Mining

Configuration records manage the behavior of the workstation agent and Task Mining environment.

For information about configuration, see [Adjust Task Mining agent parameters](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/task-mining/set-system-parameters.md).

|Record|Description|Default value|
|------|-----------|-------------|
|Agent config update frequency|Determines how often a workstation agent checks for configuration updates. Value in seconds.|30|
|Agent default status|Determines the default agent status after the user signs in to their workstation.|standard|
|Agent event properties timeout|Determines the timeout for GUI object properties search in milliseconds.|none|
|Agent restart check frequency|Determines how often a workstation agent checks for restart in seconds.|30|
|Disabled collectors|Determines if any collectors are not enabled on the Windows agent, using a comma-separated list. Options include SAP, Java, and Excel.|none|
|Maximum value length|Determines the maximum length of the string that the system accepts while processing raw data.|1024|
|Private mode allowed|Determines whether the agent can be switched to the private mode.|true|
|Show systray icon|Determines whether the menu bar icon is shown.|true|

|Record|Description|Default value|
|------|-----------|-------------|
|Aggregation date range interval|Determines the length of the date range interval for user data aggregation. Value in days. If you're having trouble loading your categorization data, try lowering the value.|7|
|Categories excluded from dashboard|Determines the application categories that are not displayed in analyses.|Off, Break|
|Length of license period|Length of license period is used for reporting purposes on the number of active users. Value in days.|180|
|License period start date|Date from which the number of active users is counted. The date affects the reporting of the number of licenses.|none|
|Off activity threshold|Determines the duration threshold that triggers Lock and Private activities to be reclassified as Off. Value in seconds.|7200|
|Max treemap categories displayed|Defines the maximum number of categories displayed in a treemap. Additional categories are aggregated into a tile labeled Minor activities.|99|

**Parent Topic:**[Task Mining Reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/task-mining/reference-task-mining.md)