Enable Usage Insights

---
title: Enable Usage Insights
description: You can enable or turn off Usage Insights for all applications in Usage Insights Properties.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/usage-insights/enable-user-experience-analytics.html
release: australia
product: Usage Insights
classification: usage-insights
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Usage Insights, Usage Insights, Platform Analytics]
---

# Enable Usage Insights

You can enable or turn off Usage Insights for all applications in Usage Insights Properties.

## Before you begin

Role required: analytics\_admin, mobile\_analytics\_admin, web\_analytics\_admin, or portal\_analytics\_admin

Usage Insights is enabled by default for all applications.

## Procedure

1.  Navigate to **All** > **Platform Analytics Administration** > **UX Analytics Settings > Properties**.

2.  Confirm that the Usage Insights check box is selected.

    To turn it off for all applications, clear the check box.


-   **[Enable Usage Insights for specific applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/usage-insights/config-analytics-settings.md)**  
You can enable or turn off Usage Insights for specific Core UI, Next Experience, and Mobile applications on the Usage Insights Settings table.

**Parent Topic:**[Configuring Usage Insights](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/usage-insights/configuring-user-exp-analytics.md)