Configure link to your privacy policy
task australia Updated Sep 10, 2026 1 min read uxa-config-link-privacy-policy.md
When Usage Insights is enabled, the ServiceNow Services Privacy Statement is linked by default. However, administrators can update the link to point to the organization privacy policy.
Before you begin
Role required: admin
Users can choose to enable or turn off tracking in their settings. To learn more about enabling tracking, see How users consent to tracking in Usage Insights.
To learn more about the default privacy statement, see the ServiceNow Services Statement.
Procedure
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Navigate to
sys_properties.list. -
Find the system property glide.analytics.privacy.link.
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Select glide.analytics.privacy.link.
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In the Value field, replace the existing URL with the URL of your company's privacy statement.
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Select Update.
Parent Topic:How users consent to tracking in Usage Insights
42 lines · 1.9 KB
--- title: Configure link to your privacy policy description: When Usage Insights is enabled, the ServiceNow Services Privacy Statement is linked by default. However, administrators can update the link to point to the organization privacy policy. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/usage-insights/uxa-config-link-privacy-policy.html release: australia product: Usage Insights classification: usage-insights topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [How users consent to tracking in Usage Insights, User privacy, tracking, and consent, Configuring Usage Insights, Usage Insights, Platform Analytics] --- # Configure link to your privacy policy When Usage Insights is enabled, the ServiceNow Services Privacy Statement is linked by default. However, administrators can update the link to point to the organization privacy policy. ## Before you begin Role required: admin Users can choose to enable or turn off tracking in their settings. To learn more about enabling tracking, see [How users consent to tracking in Usage Insights](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/usage-insights/user-exp-analytics-user-set.md). To learn more about the default privacy statement, see the [ServiceNow Services Statement](https://www.servicenow.com/service-privacy.html). ## Procedure 1. Navigate to `sys_properties.list`. 2. Find the system property **glide.analytics.privacy.link**. 3. Select **glide.analytics.privacy.link**. 4. In the **Value** field, replace the existing URL with the URL of your company's privacy statement. 5. Select **Update**. **Parent Topic:**[How users consent to tracking in Usage Insights](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/usage-insights/user-exp-analytics-user-set.md)
| title | Configure link to your privacy policy |
| description | When Usage Insights is enabled, the ServiceNow Services Privacy Statement is linked by default. However, administrators can update the link to point to the organization privacy policy. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/now-intelligence/usage-insights/uxa-config-link-privacy-policy.html |
| release | australia |
| product | Usage Insights |
| classification | usage-insights |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | How users consent to tracking in Usage InsightsUser privacytrackingand consentConfiguring Usage InsightsUsage InsightsPlatform Analytics |