Generate visualizations in the ServiceNow Otto panel
Request generative AI to create a visualization of data that you want to see. If you are on a dashboard that you can edit, you can add the visualization to that dashboard.
Before you begin
Role required: now_assist_panel_user and either now_assist_analytics_generation or now.assist.creator.analytics. You need access to the data that you want to see. If you want to add the visualization to a dashboard, you need editing rights to that dashboard.
Important: You need the correct entitlements to this skill and to Query Generation.
Procedure
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If you want to add a visualization to a dashboard that you can edit, navigate to All > Platform Analytics > Library > Dashboards and open the dashboard from the library.
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Open the ServiceNow Otto panel.
[Omitted image "nowass-open-nowass-panel.png"] Alt text: Control for opening the Now Assist panel.
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Select Create a data visualization.
[Omitted image "nowass-create-dv.png"] Alt text: Now Assist panel showing option to create a data visualization.
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Ask for data to see.
For example, ask "Can I see open incidents by priority?" You then would get a visualization of the count of incidents divided across priorities where active=true. You can specify the chart type, too, but not all charts are supported. For more information about what kind of questions you can ask, see Guidelines and example questions and Limitations to generating data visualizations.
Note: Analytics Generation only returns visualizations of data in tables for which semantic generation is enabled. If you have a question, ask your admin to check the Semantic Table Configurations [sn_query_gen_table_config_list] under Query Generation > Administration > Semantic Table Config.
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To pop out a larger view of the visualization that shows the table name and conditions, select View details.
[Omitted image "analgen-viz-details.png"] Alt text: Details of a vertical bar visualization of incident data.
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To add the visualization to a dashboard, select Add to dashboard.
A pane opens where you can choose from any of the dashboards that are available to you to edit. You can also create a new dashboard to contain the visualization. Note that technical dashboards are not supported.
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To add the visualization to a collaborative workspace in AI Data Explorer, select Add to exploration.
For more information, see Use AI to explore data with AI Data Explorer.
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To edit the visualization, select Edit visualization.
If you have the viz_creator role, you can save the visualization to the Data Visualizations library. For more information, see Edit a data visualization in the library.
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Under What would you like to do next, you see several suggestions:
Suggestion Description Example of prompt Change visualization type or condition Change a configuration field like Group by, or the filter conditions, or the visualization type. Change group by to Priority. Use another table as the data source Change the data that you want to visualize, according to table name. You may be prompted for the aggregation type, such as Count. Change table to Problem. Leave this topic Select this button to finish work on this visualization Not applicable
- Guidelines and example questions
This section shows guidelines and some typical questions that you could ask in the ServiceNow Otto panel to generate data visualizations. - Limitations to generating data visualizations
While data visualization generation is designed to handle a wide range of queries and scenarios, certain cases are not supported or only partially supported.
Parent Topic:Dashboards and data visualizations in the ServiceNow Otto panel
---
title: Generate visualizations in the ServiceNow Otto panel
description: Request generative AI to create a visualization of data that you want to see. If you are on a dashboard that you can edit, you can add the visualization to that dashboard.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/now-intelligence/use-dv-generation.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Platform Analytics in the ServiceNow Otto panel, ServiceNow Otto for Platform Analytics, Platform Analytics]
---
# Generate visualizations in the ServiceNow Otto panel
Request generative AI to create a visualization of data that you want to see. If you are on a dashboard that you can edit, you can add the visualization to that dashboard.
## Before you begin
Role required: now\_assist\_panel\_user and either now\_assist\_analytics\_generation or now.assist.creator.analytics. You need access to the data that you want to see. If you want to add the visualization to a dashboard, you need editing rights to that dashboard.
**Important:** You need the correct entitlements to this skill and to Query Generation.
## Procedure
1. If you want to add a visualization to a dashboard that you can edit, navigate to **All** > **Platform Analytics** > **Library** > **Dashboards** and open the dashboard from the library.
2. Open the ServiceNow Otto panel.
\[Omitted image "nowass-open-nowass-panel.png"\] Alt text: Control for opening the Now Assist panel.
3. Select **Create a data visualization**.
\[Omitted image "nowass-create-dv.png"\] Alt text: Now Assist panel showing option to create a data visualization.
4. Ask for data to see.
For example, ask "Can I see open incidents by priority?" You then would get a visualization of the count of incidents divided across priorities where active=true. You can specify the chart type, too, but not all charts are supported. For more information about what kind of questions you can ask, see [Guidelines and example questions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/example-questions-generating-dv.md) and [Limitations to generating data visualizations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/limitations-generating-dv.md).
**Note:** Analytics Generation only returns visualizations of data in tables for which semantic generation is enabled. If you have a question, ask your admin to check the Semantic Table Configurations \[sn\_query\_gen\_table\_config\_list\] under **Query Generation** > **Administration** > **Semantic Table Config**.
5. To pop out a larger view of the visualization that shows the table name and conditions, select **View details**.
\[Omitted image "analgen-viz-details.png"\] Alt text: Details of a vertical bar visualization of incident data.
6. To add the visualization to a dashboard, select **Add to dashboard**.
A pane opens where you can choose from any of the dashboards that are available to you to edit. You can also create a new dashboard to contain the visualization. Note that technical dashboards are not supported.
7. To add the visualization to a collaborative workspace in AI Data Explorer, select **Add to exploration**.
For more information, see [Use AI to explore data with AI Data Explorer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/ai-data-explorer.md).
8. To edit the visualization, select **Edit visualization**.
If you have the viz\_creator role, you can save the visualization to the Data Visualizations library. For more information, see [Edit a data visualization in the library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/edit-dv-ac-center.md).
9. Under **What would you like to do next**, you see several suggestions:
|Suggestion|Description|Example of prompt|
|----------|-----------|-----------------|
|Change visualization type or condition|Change a configuration field like Group by, or the filter conditions, or the visualization type.|Change group by to Priority.|
|Use another table as the data source|Change the data that you want to visualize, according to table name. You may be prompted for the aggregation type, such as Count.|Change table to Problem.|
|Leave this topic|Select this button to finish work on this visualization|Not applicable|
- **[Guidelines and example questions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/example-questions-generating-dv.md)**
This section shows guidelines and some typical questions that you could ask in the ServiceNow Otto panel to generate data visualizations.
- **[Limitations to generating data visualizations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/limitations-generating-dv.md)**
While data visualization generation is designed to handle a wide range of queries and scenarios, certain cases are not supported or only partially supported.
**Parent Topic:**[Dashboards and data visualizations in the ServiceNow Otto panel](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/now-intelligence/analytics-assist-landing-page.md)
| title | Generate visualizations in the ServiceNow Otto panel |
| description | Request generative AI to create a visualization of data that you want to see. If you are on a dashboard that you can edit, you can add the visualization to that dashboard. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/now-intelligence/use-dv-generation.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Platform Analytics in the ServiceNow Otto panelServiceNow Otto for Platform AnalyticsPlatform Analytics |