Add an OT group with ServiceNow Otto for Setup

task australia Updated Sep 10, 2026 1 min read add-users-assignment-group-sn-otto-setup-ot.md

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Add an Operational Technology (OT) group so you can organize users and assign roles per group.

Before you begin

Role required: admin

Procedure

Access the Admin Home by logging in to your instance or navigating to All > Admin Center > Admin Home.
Locate and select the Operational Technology card.
In the Configure your product section, select Configure to open the configuration console.
In the Operational Data section, select Groups.
Edit an existing group's information by selecting the record in the list and updating the record.
To add a group, complete the following steps.

Alternatively, you can upload a Microsoft Excel spreadsheet with group information by selecting the Add a group - More actions [Omitted image "more-actions-arrow.png"] Alt text: icon, selecting Upload groups, and following the procedure on the Import external data into Group page.
1. Select Add a group.
2. On the form, fill in the fields as needed.
  
  For more information about the group form, see Create a user group.
3. Select Save, or Save & add more to repeat the process for additional groups.
To assign one or more roles to a group, complete the following steps.
1. Select the check box next to the group or groups to assign a role to.
2. Select Assign roles.
3. Search for and select one or more roles as needed.
4. Select Update.
After creating groups and assigning roles as needed, select Mark as configured.

What to do next

Assign OT roles to a user or group with ServiceNow Otto for Setup

Parent Topic:Use Operational Technology Setup

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---
title: Add an OT group with ServiceNow Otto for Setup
description: Add an Operational Technology \(OT\) group so you can organize users and assign roles per group.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/add-users-assignment-group-sn-otto-setup-ot.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Operational Technology Setup, Operational Technology]
---

# Add an OT group with ServiceNow Otto for Setup

Add an Operational Technology \(OT\) group so you can organize users and assign roles per group.

## Before you begin

Role required: admin

## Procedure

1. Access the Admin Home by logging in to your instance or navigating to **All** &gt; **Admin Center** &gt; **Admin Home**.

2. Locate and select the **Operational Technology** card.

3. In the **Configure your product** section, select **Configure** to open the configuration console.

4. In the **Operational Data** section, select **Groups**.

5. Edit an existing group's information by selecting the record in the list and updating the record.

6. To add a group, complete the following steps.

Alternatively, you can upload a Microsoft Excel spreadsheet with group information by selecting the **Add a group - More actions** \[Omitted image "more-actions-arrow.png"\] Alt text: icon, selecting **Upload groups**, and following the procedure on the **Import external data into Group** page.

1. Select **Add a group**.

2. On the form, fill in the fields as needed.

For more information about the group form, see [Create a user group](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_CreateAGroup.md).

3. Select **Save**, or **Save &amp; add more** to repeat the process for additional groups.

7. To assign one or more roles to a group, complete the following steps.

1. Select the check box next to the group or groups to assign a role to.

2. Select **Assign roles**.

3. Search for and select one or more roles as needed.

4. Select **Update**.

8. After creating groups and assigning roles as needed, select **Mark as configured**.

## What to do next

[Assign OT roles to a user or group with ServiceNow Otto for Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/assign-roles-sn-otto-setup-ot.md)

**Parent Topic:**[Use Operational Technology Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/use-ot-setup.md)