Assign OT roles to a user or group with ServiceNow Otto for Setup

task australia Updated Sep 10, 2026 1 min read assign-roles-sn-otto-setup-ot.md

Assign Operational Technology (OT) roles to a user or group as needed so that group members can access the data required for their work.

Before you begin

Role required: admin

Procedure

Access the Admin Home by logging in to your instance or navigating to All > Admin Center > Admin Home.
Locate and select the Operational Technology card.
In the Configure your product section, select Configure to open the configuration console.
In the Operational Data section, expand the Role Assignment module and select Roles.
Select the check box next to the role or roles to assign.
Select Assign groups.
Search for and select one or more users or groups as needed.
Select Update.

Any roles already assigned to the selected user or group are skipped.
When you're finished assigning roles, select Mark as configured.

Result

If all role assignments are successful, you see a Roles assigned successfully alert.

If there are errors during the role assignment process, you will see an alert. For more information about error causes and alerts for OT Setup, see Role assignment alerts for Operational Technology Setup.

What to do next

Assign OT admin roles with ServiceNow Otto for Setup

Parent Topic:Use Operational Technology Setup

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---
title: Assign OT roles to a user or group with ServiceNow Otto for Setup
description: Assign Operational Technology \(OT\) roles to a user or group as needed so that group members can access the data required for their work.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/assign-roles-sn-otto-setup-ot.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Operational Technology Setup, Operational Technology]
---

# Assign OT roles to a user or group with ServiceNow Otto for Setup

Assign Operational Technology \(OT\) roles to a user or group as needed so that group members can access the data required for their work.

## Before you begin

Role required: admin

## Procedure

1. Access the Admin Home by logging in to your instance or navigating to **All** &gt; **Admin Center** &gt; **Admin Home**.

2. Locate and select the **Operational Technology** card.

3. In the **Configure your product** section, select **Configure** to open the configuration console.

4. In the **Operational Data** section, expand the **Role Assignment** module and select **Roles**.

5. Select the check box next to the role or roles to assign.

6. Select **Assign groups**.

7. Search for and select one or more users or groups as needed.

8. Select **Update**.

Any roles already assigned to the selected user or group are skipped.

9. When you're finished assigning roles, select **Mark as configured**.

## Result

If all role assignments are successful, you see a `Roles assigned successfully` alert.

If there are errors during the role assignment process, you will see an alert. For more information about error causes and alerts for OT Setup, see [Role assignment alerts for Operational Technology Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/alerts-ot-setup.md).

## What to do next

[Assign OT admin roles with ServiceNow Otto for Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/assign-ot-admin-roles-sn-otto-setup-ot.md)

**Parent Topic:**[Use Operational Technology Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/use-ot-setup.md)