Edit email settings

task australia Updated Sep 10, 2026 1 min read edit-email-settings.md
Raw file servicenow.com

Edit the email settings as needed to match the settings on your mail server.

Before you begin

Role required: admin

Procedure

  1. Navigate to the Settings page.

  2. Select the Email tab.

  3. Select Edit.

  4. On the Email Server Configuration form, edit the following fields as needed.

    Field Description
    Host IP address of the email server.
    Port Port of the email server. Typically port 25.
    From Address From address to use for the alert
    Enable TLS Encryption Setting that must match the TLS setting on the email server.
    Enable Connection Logging Option to log all email server connections to a file
  5. Select Save.

Parent Topic:Settings page

Search documentation
Search document titles and file paths on the australia branch