Manage equipment model site access for non-administrators

task australia Updated Sep 10, 2026 2 min read create-user-criteria-for-equipment-model-entity-site-users.md
Raw file servicenow.com

Assign or remove non-administrator access to equipment model sites. You can create the user criteria to determine whether certain users can access the equipment model entities for specific sites.

Before you begin

Role required: admin

About this task

Note: User criteria configurations aren't available with the ISA Equipment Model version 4.2.0. For more information see, https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/industrial-process-manager/granular-access-control-isa-equipment.md.

Use the user criteria to determine whether certain users can read or edit equipment model entities for specific sites. After you create a user criteria record, you can assign it to a site to control who can read and edit the equipment model entities. You can further assign the OT roles to users or groups to enable them access to OT devices that are assigned to those same sites. For more information, see Assign Operational Technology Manager roles.

Note: For those users that are upgrading to version 1.0.12, their site user access is migrated to user criteria and groups. For more information, see Migrating site user access to user criteria and groups.

Procedure

  1. Navigate to All > Knowledge > Administration > User Criteria

  2. Select New.

  3. On the form, fill in the fields.

    For a description of the field values, see User criteria form.

What to do next

After you create the user criteria, you can assign it to a site. For more information about assigning the Can Edit access to a site, see Assign user criteria for Can Edit access to a site. For more information about adding the Can Read access to a site, see Assign user criteria for Can Read access to a site.

Parent Topic:Configure the Industrial Process Manager

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