Configure Normalization Opt-in for Hardware Vulnerability Assessment
task australia Updated Sep 10, 2026 1 min read hva-normalization-opt-in.md
Select Firmware Discovery Model Opt-in option for ServiceNow Asset Management Content Service to collect unnormalized firmware details of Operational Technology (OT) devices and update the normalized content library. This process improves the ratio of normalized data mapping to CVEs and therefore improves assessment of vulnerabilities.
Before you begin
Role required: sn_eam.enterprise_admin or admin
Procedure
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Navigate to All > Industrial Workspace Admin > Guided Setup > Operational Technology Vulnerability Response > Hardware Vulnerability Assessment > Normalization opt-in > Configure.
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Select Yes.
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Enable Firmware Discovery Models toggle button.
Parent Topic:Set up the Hardware Vulnerability Assessment of Operational Technology devices using guided setup
Related topics
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--- title: Configure Normalization Opt-in for Hardware Vulnerability Assessment description: Select Firmware Discovery Model Opt-in option for ServiceNow Asset Management Content Service to collect unnormalized firmware details of Operational Technology \(OT\) devices and update the normalized content library. This process improves the ratio of normalized data mapping to CVEs and therefore improves assessment of vulnerabilities. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/industrial-workspace/hva-normalization-opt-in.html release: australia product: Industrial Workspace classification: industrial-workspace topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Set up the Hardware Vulnerability Assessment of Operational Technology devices using guided setup, Configure, Industrial Workspace, Operational Technology] --- # Configure Normalization Opt-in for Hardware Vulnerability Assessment Select **Firmware Discovery Model** Opt-in option for ServiceNow Asset Management Content Service to collect unnormalized firmware details of Operational Technology \(OT\) devices and update the normalized content library. This process improves the ratio of normalized data mapping to CVEs and therefore improves assessment of vulnerabilities. ## Before you begin Role required: sn\_eam.enterprise\_admin or admin ## Procedure 1. Navigate to **All** > **Industrial Workspace Admin** > **Guided Setup** > **Operational Technology Vulnerability Response** > **Hardware Vulnerability Assessment** > **Normalization opt-in** > **Configure**. 2. Select **Yes**. 3. Enable **Firmware Discovery Models** toggle button. **Parent Topic:**[Set up the Hardware Vulnerability Assessment of Operational Technology devices using guided setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/industrial-workspace/configure-hva-using-guided-setup.md) **Related topics** [Opt-in to the Enterprise Asset Management Content Service](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-asset-management/optin-cs-eam.md)
| title | Configure Normalization Opt-in for Hardware Vulnerability Assessment |
| description | Select Firmware Discovery Model Opt-in option for ServiceNow Asset Management Content Service to collect unnormalized firmware details of Operational Technology \(OT\) devices and update the normalized content library. This process improves the ratio of normalized data mapping to CVEs and therefore improves assessment of vulnerabilities. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/operational-technology/industrial-workspace/hva-normalization-opt-in.html |
| release | australia |
| product | Industrial Workspace |
| classification | industrial-workspace |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Set up the Hardware Vulnerability Assessment of Operational Technology devices using guided setupConfigureIndustrial WorkspaceOperational Technology |