Operational Technology Unified Map experience in the Industrial Workspace

---
title: Operational Technology Unified Map experience in the Industrial Workspace
description: The Operational Technology \(OT\) Unified Map available in the Industrial Workspace provides a unified experience to view the relationships between devices and other configuration items \(CIs\), and view related items, like OT incidents and change requests.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/industrial-workspace/unified-maps-experience-iw.html
release: australia
product: Industrial Workspace
classification: industrial-workspace
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Explore, Industrial Workspace, Operational Technology]
---

# Operational Technology Unified Map experience in the Industrial Workspace

The Operational Technology \(OT\) Unified Map available in the Industrial Workspace provides a unified experience to view the relationships between devices and other configuration items \(CIs\), and view related items, like OT incidents and change requests.

## Unified Map overview

The OT Unified Map experience shows a hierarchical map of CIs and their relationships while centered on a selected CI, known as a home node. The experience combines the capabilities of dependency views and service mapping into a single map experience. The following image shows an example of what the OT Unified Map experience looks like in the Industrial Workspace.

\[Omitted image "ot-um-horizontal.png"\] Alt text: Unified map for an equipment model entity in the Industrial Workspace

You can access a Unified Map in the following locations in the Industrial Workspace.

-   ISA record in the Equipment Model Manager
-   OT incident record
-   OT change record

The side panel of the Unified Map lets you view additional information related to the map by selecting the following icons.

<table id="table_clp_yjx_g3c"><thead><tr><th>

Icon

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Attributes \[Omitted image "attributes-icon-unified-map.png"\] Alt text:

</td><td>

Details of the selected node on the map, including the following attributes:-   Class
-   Location
-   Owned by
-   Updated
-   Discovery source
-   Most recent discovery
-   Business contact
-   Life Cycle stage
-   Operational status
-   Service classification
-   Service portfolio
-   Severity
-   Traffic based discovery
-   Version

</td></tr><tr><td>

Application services \[Omitted image "application-services-unified-map.png"\] Alt text:

</td><td>

Equipment model entities or devices that comprise the application service.

</td></tr><tr><td>

Related items \[Omitted image "related-items-unified-map.png"\] Alt text:

</td><td>

Other records related to the selected node. The related items include:-   Past OT Changes
-   Current OT Changes
-   Planned OT Changes
-   Active OT Incidents
-   Active OT Alerts
-   OT Vulnerable Items

</td></tr><tr><td>

Changes \[Omitted image "changes-unified-map.png"\] Alt text:

</td><td>

History of changes made to the Unified Map.

</td></tr></tbody>
</table>For more information about configuring the OT Unified Maps experience, see [Setting up the Operational Technology Unified Map experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/industrial-workspace/setting-up-unified-maps-experience.md).

For more information about viewing an OT Unified Map, see [View an Operational Technology Unified Map](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/industrial-workspace/view-ot-unified-map.md).

**Parent Topic:**[Exploring the Industrial Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/industrial-workspace/exploring-industrial-workspace.md)