Install the OT Discovery Collector on a Windows system
Install the OT Discovery Collector on a Windows system. The OT Discovery Collector installation is compatible on Windows 10 or Windows 11 systems.
Before you begin
The required Windows (10 or 11) environment for the OT Discovery Collector is x86_64. No ARM/Apple Silicon devices are supported.
Role required: admin
Note: You can now download and install Containerized Collector packages. For a Windows OS machine, be sure to select the compatible Collector OS. For more information, see Air-gapped networks and OT Discovery installation.
Procedure
-
On your instance, navigate to the Service Graph Connector for ServiceNow OT Discovery Guided Setup page.
-
Select the Get Started.
The Download & Deploy OT Discovery page opens.
-
In the first section of the setup, select Download & Deploy OT Discovery.
-
Select Configure and the Downloads page opens.
[Omitted image "downloads-page-containerized2.png"] Alt text: Downloads page
Note: Read the End User License Agreement (EULA) carefully and then check Agree.
-
Download the OT Discovery Collector installation and deployment package for Windows.
-
Install the Collector on the Discovery Console for OT you intend to use.
-
On the Discovery Console for OT, navigate to the Sensors > Certificates > **** page.
-
To generate the OT Discovery Collector credentials you need, from the list under the Bundle Password section, select the Generate Password button.
-
Select the radio button next to the desired Bundle Format.
The recommended format is ZIP.
-
Select the Generate Bundle button.
The Generate OT Discovery Collector Credential Bundle window opens.
-
Select the Generate Bundle button in this window.
The
ServiceNow_OT_Discovery_Collector_Windowsbundle zip file is downloaded to your machine. -
Extract the
ServiceNow_OT_Discovery_Collector_Windows.zipfile.The zip file contains a
config.jsonfile and acertfolder. Thecertfolder contains the following files:ca_root_certificate.pemclient.device.rabbit.pemclient.device.rabbit.privatekey.pem
-
Navigate to the
ServiceNow_OT_Discovery_Collector_Windows_Installer_[datestamp]folder. -
In this folder, select and hold the right key on the
ServiceNow_OT_Discovery_Collector_Windows_Installerfile and select Run as Administrator. -
When prompted, select Yes to enable this app to change to your computer.
The ServiceNow OT Discovery Collector Installer window starts the installation.
[Omitted image "new-scout-installer-screen.png"] Alt text: OT Discovery Collector Installer window
-
Select the View/accept EULA button to accept the End User License Agreement (EULA).
Read the EULA carefully. If you don’t agree to the EULA, or skip this step, the installation is canceled.
When you accept the EULA, a dialog window pops up.
-
In the dialog window, select the
SNDiscoveryCollector_install_windowsfile and select OK. -
Select the Select OT Discovery Collector Credentials button.
After you select this button, a dialog window opens.
-
In the window, select the
collectorBundlefile and select OK. -
Select the Install/Update Collector button on the installation screen.
When complete, the ServiceNow OT Discovery Collector Installer window displays
Installation Complete.[Omitted image "install-complete-collector.png"] Alt text: Installation complete screen
-
Navigate to your local disk program files folder, so that you can see the
SNDiscoveryCollectorfolder is present. -
Navigate back to the Download & Deploy OT Discovery page and select Mark as complete.
Result
In the Discovery Console for OT window, the OT Discovery Collector appears on the Discovery Sensor for OT screen.
The OT Discovery Collector is installed on your Discovery Console.
What to do next
To update the OT Discovery Collector version, do the following steps.
- Re-run the installer.
- Select the latest version of the OT Discovery Collector.
- Use the same credentials again.
- Select the Install/Update OT Discovery Collector button.
The updated version is installed.
Parent Topic:Configure the OT Discovery Collector
---
title: Install the OT Discovery Collector on a Windows system
description: Install the OT Discovery Collector on a Windows system. The OT Discovery Collector installation is compatible on Windows 10 or Windows 11 systems.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/installing-collector-on-windows.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Configure the OT Discovery Collector, Operational Technology Discovery Collector, Operational Technology Native Discovery components, Operational Technology Discovery, Operational Technology]
---
# Install the OT Discovery Collector on a Windows system
Install the OT Discovery Collector on a Windows system. The OT Discovery Collector installation is compatible on Windows 10 or Windows 11 systems.
## Before you begin
The required Windows \(10 or 11\) environment for the OT Discovery Collector is x86\_64. No ARM/Apple Silicon devices are supported.
Role required: admin
**Note:** You can now download and install Containerized Collector packages. For a Windows OS machine, be sure to select the compatible Collector OS. For more information, see [Air-gapped networks and OT Discovery installation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/air-gapped-networks-installation.md).
## Procedure
1. On your instance, navigate to the Service Graph Connector for ServiceNow OT Discovery Guided Setup page.
2. Select the **Get Started**.
The **Download & Deploy OT Discovery** page opens.
3. In the first section of the setup, select **Download & Deploy OT Discovery**.
4. Select **Configure** and the **Downloads** page opens.
\[Omitted image "downloads-page-containerized2.png"\] Alt text: Downloads page
**Note:** Read the End User License Agreement \(EULA\) carefully and then check **Agree**.
5. Download the OT Discovery Collector installation and deployment package for Windows.
6. Install the Collector on the Discovery Console for OT you intend to use.
7. On the Discovery Console for OT, navigate to the **Sensors** > **Certificates** > **** page.
8. To generate the OT Discovery Collector credentials you need, from the list under the Bundle Password section, select the **Generate Password** button.
9. Select the radio button next to the desired **Bundle Format**.
The recommended format is ZIP.
10. Select the **Generate Bundle** button.
The Generate OT Discovery Collector Credential Bundle window opens.
11. Select the **Generate Bundle** button in this window.
The `ServiceNow_OT_Discovery_Collector_Windows` bundle zip file is downloaded to your machine.
12. Extract the `ServiceNow_OT_Discovery_Collector_Windows.zip` file.
The zip file contains a `config.json` file and a `cert` folder. The `cert` folder contains the following files:
- `ca_root_certificate.pem`
- `client.device.rabbit.pem`
- `client.device.rabbit.privatekey.pem`
13. Navigate to the `ServiceNow_OT_Discovery_Collector_Windows_Installer_[datestamp]` folder.
14. In this folder, select and hold the right key on the `ServiceNow_OT_Discovery_Collector_Windows_Installer` file and select **Run as Administrator**.
15. When prompted, select **Yes** to enable this app to change to your computer.
The ServiceNow OT Discovery Collector Installer window starts the installation.
\[Omitted image "new-scout-installer-screen.png"\] Alt text: OT Discovery Collector Installer window
16. Select the **View/accept EULA** button to accept the End User License Agreement \(EULA\).
Read the EULA carefully. If you don’t agree to the EULA, or skip this step, the installation is canceled.
When you accept the EULA, a dialog window pops up.
17. In the dialog window, select the `SNDiscoveryCollector_install_windows` file and select **OK**.
18. Select the **Select OT Discovery Collector Credentials** button.
After you select this button, a dialog window opens.
19. In the window, select the `collectorBundle` file and select **OK**.
20. Select the **Install/Update Collector** button on the installation screen.
When complete, the ServiceNow OT Discovery Collector Installer window displays `Installation Complete`.
\[Omitted image "install-complete-collector.png"\] Alt text: Installation complete screen
21. Navigate to your local disk program files folder, so that you can see the `SNDiscoveryCollector` folder is present.
22. Navigate back to the Download & Deploy OT Discovery page and select **Mark as complete**.
## Result
In the Discovery Console for OT window, the OT Discovery Collector appears on the Discovery Sensor for OT screen.
The OT Discovery Collector is installed on your Discovery Console.
## What to do next
To update the OT Discovery Collector version, do the following steps.
1. Re-run the installer.
2. Select the latest version of the OT Discovery Collector.
3. Use the same credentials again.
4. Select the **Install/Update OT Discovery Collector** button.
The updated version is installed.
**Parent Topic:**[Configure the OT Discovery Collector](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/configuring-the-collector.md)
| title | Install the OT Discovery Collector on a Windows system |
| description | Install the OT Discovery Collector on a Windows system. The OT Discovery Collector installation is compatible on Windows 10 or Windows 11 systems. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/operational-technology/installing-collector-on-windows.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Configure the OT Discovery CollectorOperational Technology Discovery CollectorOperational Technology Native Discovery componentsOperational Technology DiscoveryOperational Technology |