Create a change task to fulfill a change request

---
title: Create a change task to fulfill a change request
description: Create a change task to fulfill an Operational Technology \(OT\) change request. Change tasks help to capture all the tasks that need to take place during a change request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/operational-technology-change-management/create-ot-change-tasks.html
release: australia
product: Operational Technology Change Management
classification: operational-technology-change-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Operational Technology Change Management, Operational Technology]
---

# Create a change task to fulfill a change request

Create a change task to fulfill an Operational Technology \(OT\) change request. Change tasks help to capture all the tasks that need to take place during a change request.

## Before you begin

Role required: sn\_ot\_change\_write

## About this task

Change tasks are the individual steps that must take place to fulfill and complete a change request.

## Procedure

1.  Navigate to **All** > **Industrial Workspace**.

2.  Select the change record that you want to create a task for.

3.  In the Change Tasks related list, select **New**.

    If you don’t see the Change Tasks related list, you must add it.

4.  On the form, fill in the fields.

<table id="table_jdm_2hn_23b"><thead><tr><th>

Field

</th><th>

Description

</th></tr><tr><th class="sub-head" colspan="2">

OT Change Task

</th></tr></thead><tbody><tr><td>

Short description

</td><td>

Brief description of the change task.

</td></tr><tr><td>

Description

</td><td>

Details of the change task.

</td></tr><tr><td>

OT device

</td><td>

Affected OT device.

</td></tr><tr><td>

OT change request

</td><td>

Record number of the related OT change request.

</td></tr><tr><td>

State

</td><td>

State for tracking a change task through several stages of the change implementation.

</td></tr><tr><td>

Type

</td><td>

Type of change.

</td></tr><tr><td class="sub-head" colspan="2">

Assignment

</td></tr><tr><td>

Assignment group

</td><td>

Group who works on the change task. If you leave this field empty, the change task is automatically assigned.

</td></tr><tr><td>

Assigned to

</td><td>

User to whom the change task is assigned to work on.**Note:** If the **Assignment group** changes, the **Assigned to** field is cleared.

</td></tr><tr><td class="sub-head" colspan="2">

Notes

</td></tr><tr><td>

Watch list

</td><td>

Users who receive notifications about this change when comments are added.

</td></tr><tr><td>

Work notes list

</td><td>

Users who receive notifications about this change when work notes are added.

</td></tr><tr><td>

Work notes \(Private\)

</td><td>

Work notes that aren’t available to customers.

</td></tr></tbody>
</table>5.  Select **Save**.


## Result

You can view and edit the change task in the related OT change record.

You can view change tasks in the Industrial Workspace list view in the following places.

-   Change tasks assigned to you: **OT Tasks** &gt; **Assigned to Me**
-   Change tasks assigned to your group: **OT Tasks** &gt; **Assigned to My Groups**
-   Unassigned change tasks: **OT Tasks** &gt; **Unassigned**

**Parent Topic:**[Using Operational Technology Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-change-management/using-operational-technology-change-management.md)