Create an assignment rule

---
title: Create an assignment rule
description: Create an assignment rule to automatically assign an Operational Technology \(OT\) incident to a group or user according to one or more conditions in the assignment rule. You use assignment rules to run at the time that you open an OT incident.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/operational-technology-incident-management/create-assignment-rule.html
release: australia
product: Operational Technology Incident Management
classification: operational-technology-incident-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configure, Operational Technology Incident Management, Operational Technology]
---

# Create an assignment rule

Create an assignment rule to automatically assign an Operational Technology \(OT\) incident to a group or user according to one or more conditions in the assignment rule. You use assignment rules to run at the time that you open an OT incident.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **System Policy** > **Rules** > **Assignment**.

2.  Select **New**.

3.  On the form, fill in the fields.

    For a description of the field values, see [Assignment rule form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-incident-management/assignment-rule-form-ot-inc.md).

4.  Select **Submit**.


## What to do next

For more information about assignment rules, see [Defining assignment rules](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/c_DefineAssignmentRules.md).

**Parent Topic:**[Configuring Operational Technology Incident Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-incident-management/configuring-operational-technology-incident-mgt.md)