Approve requests to publish or retire a knowledge article

---
title: Approve requests to publish or retire a knowledge article
description: Approve requests to publish or retire a knowledge article to help ensure that the knowledge base is up to date.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/operational-technology-knowledge-management/approve-publish-edit-retire-requests.html
release: australia
product: Operational Technology Knowledge Management
classification: operational-technology-knowledge-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Operational Technology Knowledge Management, Operational Technology]
---

# Approve requests to publish or retire a knowledge article

Approve requests to publish or retire a knowledge article to help ensure that the knowledge base is up to date.

## Before you begin

Role required: knowledge\_manager

## About this task

If you're assigned as the manager of an OT knowledge base receive, you can receive approval requests for the publishing and retiring of articles that belongs to the knowledge base.

## Procedure

1.  Open the email notification regarding the approval request.

2.  Select the link in the email to open the request.

3.  Approve or reject the request.

4.  If rejected, leave a comment explaining why the article request was rejected.


## Result

The user who created the approval request is notified via email.

**Parent Topic:**[Using Operational Technology Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-knowledge-management/using-operational-technology-knowledge-management.md)