Operational Technology Knowledge Management

---
title: Operational Technology Knowledge Management
description: ServiceNow Operational Technology Knowledge Management can help you collect, organize, and share knowledge about your Operational Technology \(OT\) system, its devices, and the resolved incidents within your organization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/operational-technology-knowledge-management/operational-technology-knowledge-management-landing-page.html
release: australia
product: Operational Technology Knowledge Management
classification: operational-technology-knowledge-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Operational Technology]
---

# Operational Technology Knowledge Management

ServiceNow® Operational Technology Knowledge Management can help you collect, organize, and share knowledge about your Operational Technology \(OT\) system, its devices, and the resolved incidents within your organization.

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[Explore\[Omitted image "bus-explore.svg"\] Alt text:Exploring Operational Technology Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-knowledge-management/exploring-operational-technology-knowledge-management.md)

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[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Plan and configure your implementation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-knowledge-management/configuring-operational-technology-knowledge-management.md)

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[Use\[Omitted image "bus-management-console.svg"\] Alt text:Using Operational Technology Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-knowledge-management/using-operational-technology-knowledge-management.md)

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[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get details about related information and applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-knowledge-management/operational-technology-knowledge-management-reference-landing-page.md)

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