Defer a remediation task

task australia Updated Sep 10, 2026 1 min read defer-remediation-task.md

Raw file servicenow.com

Defer a remediation task to create an exception request that you can resolve later.

Before you begin

Role required: admin

Procedure

Navigate to All > Industrial Workspace.
To open the Industrial Workspace list view, select the list ([Omitted image "icon-list.png"] Alt text: List icon) icon.
Under the OT Remediation Tasks module, select one of the available lists.
Select the remediation task that you want to defer.
Select Request Exception.
On the form, fill in the fields.

Field	Description
Until	Select the date when the Deferred state expires and the remediation task is reactivated.
Reason	Enter the reason for deferring the issue. Choices include:- Awaiting maintenance window False positive Fix unavailable Risk accepted Mitigating control in place Other
Additional information	Enter any other relevant information.

Field

Description

Until

Select the date when the Deferred state expires and the remediation task is reactivated.

Reason

Enter the reason for deferring the issue. Choices include:- Awaiting maintenance window

False positive
Fix unavailable
Risk accepted
Mitigating control in place
Other

Additional information

Enter any other relevant information.

7. Select **Save**.

Result

An exception request is created. You can view your exception requests in the My Exception Requests list under the OT Remediation Tasks module. You can also view all existing exception requests in the All Exceptions list under the OT Remediation Tasks module.

Parent Topic:Using Operational Technology Vulnerability Response

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---
title: Defer a remediation task
description: Defer a remediation task to create an exception request that you can resolve later.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/operational-technology/operational-technology-vulnerability-response/defer-remediation-task.html
release: australia
product: Operational Technology Vulnerability Response
classification: operational-technology-vulnerability-response
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Operational Technology Vulnerability Response, Operational Technology]
---

# Defer a remediation task

Defer a remediation task to create an exception request that you can resolve later.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** &gt; **Industrial Workspace**.

2.  To open the Industrial Workspace list view, select the list \(\[Omitted image "icon-list.png"\] Alt text: List icon\) icon.

3.  Under the **OT Remediation Tasks** module, select one of the available lists.

4.  Select the remediation task that you want to defer.

5.  Select **Request Exception**.

6.  On the form, fill in the fields.

<table id="defer-vul-item_table_s52_yvn_r6"><thead><tr><th id="defer-vul-item_table_s52_yvn_r6_entry_1">

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Until

</td><td>

Select the date when the Deferred state expires and the remediation task is reactivated.

</td></tr><tr><td>

Reason

</td><td>

Enter the reason for deferring the issue. Choices include:-   Awaiting maintenance window
-   False positive
-   Fix unavailable
-   Risk accepted
-   Mitigating control in place
-   Other


</td></tr><tr><td>

Additional information

</td><td>

Enter any other relevant information.

</td></tr></tbody>
</table>7.  Select **Save**.


## Result

An exception request is created. You can view your exception requests in the **My Exception Requests** list under the **OT Remediation Tasks** module. You can also view all existing exception requests in the **All Exceptions** list under the **OT Remediation Tasks** module.

**Parent Topic:**[Using Operational Technology Vulnerability Response](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/operational-technology/operational-technology-vulnerability-response/using-oper-tech-vulnerability-response.md)