Configure site mappings

task australia Updated Sep 10, 2026 1 min read sgcc-configure-site-mappings.md
Raw file servicenow.com

Importing the site data must be complete before you can move onto configure site mappings.

About this task

Before proceeding, review and configure imported ServiceNow OT Discovery site mapping records and verify that the site data has been fully imported via the site scheduled data import. The site mapping records will not be available unit the import is complete.

Before you begin

Role required: admin

Procedure

  1. In the Configure site mappings task, scroll down to review the list of imported sites.

    [Omitted image "sgcc-configure-site-mappings.png"] Alt text: Configure site mappings

  2. Select the first site and in the form that opens, fill in the fields as follows.

    [Omitted image "window-confgurei-site-mappings-1.png"] Alt text: Configure site mappings window

    1. All field titles with * (asterick) next to them are mandatory and should be filled in.

    2. Select a value in the Site type field.

      The value can be either OT or IT. If you select OT, all hardware records imported later also have OT device (cmdb_ot_entity) records related to them automatically. For any site with a site type between IT and OT, select OT.

    3. Select an ISA assignment site.

      All data in the site imports to the ISA assignment site you select.

    4. If applicable, populate the Location and Company fields.

    5. Check the Active box.

    Note: Any value populated is cascaded down to all configuration items (CIs) this Site is related to when the asset data is imported into the CMDB.

  3. Select Continue to move to the next step.

Parent Topic:SGC Central

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