Account form in the ServiceNow CRM for Outlook add-in

reference australia Updated Sep 10, 2026 1 min read account-fields-outlook.md

Field descriptions for viewing or editing an account record from the ServiceNow CRM for Outlook add-in.

Field	Description
Name	Name of the account or company.
Website	Company website URL.
Number	System-generated unique identifier for the account record starting with the prefix ACCT.
Phone	Primary phone number for the account.
Primary Contact	Main contact person for the account.
Street	Street address of the account.
Parent Account	Parent account if this account is a subsidiary.
City	City where the account is located.
State / Province	State or province where the account is located.
Zip / Postal code	Postal or ZIP code for the account address.
Country	Country where the account is located.

Parent Topic:Activity Management reference

Keywords account fieldsServiceNow CRM for Outlook

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---
title: Account form in the ServiceNow CRM for Outlook add-in
description: Field descriptions for viewing or editing an account record from the ServiceNow CRM for Outlook add-in.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/account-fields-outlook.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [account fields, ServiceNow CRM for Outlook]
breadcrumb: [Activity Management reference, Sales automation, Reference, Sales Customer Relationship Management]
---

# Account form in the ServiceNow CRM for Outlook add-in

Field descriptions for viewing or editing an account record from the ServiceNow CRM for Outlook add-in.

|Field|Description|
|-----|-----------|
|Name|Name of the account or company.|
|Website|Company website URL.|
|Number|System-generated unique identifier for the account record starting with the prefix ACCT.|
|Phone|Primary phone number for the account.|
|Primary Contact|Main contact person for the account.|
|Street|Street address of the account.|
|Parent Account|Parent account if this account is a subsidiary.|
|City|City where the account is located.|
|State / Province|State or province where the account is located.|
|Zip / Postal code|Postal or ZIP code for the account address.|
|Country|Country where the account is located.|

**Parent Topic:**[Activity Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/activity-management-reference.md)

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