Activate the remote record producer

task australia Updated Sep 10, 2026 1 min read activate-entitlements-sb-consumer.md
Raw file servicenow.com

Activate the remote record producer in a Service Exchange consumer instance.

Before you begin

Role required: sn_sb.admin or admin

Procedure

  1. In the consumer instance, navigate to All > Service Exchange Consumer > Provider Connections.

  2. Select the Number link to navigate to the Provider connection record.

  3. In the Remote record producers tab (related list), select the remote record producer to be activated.

  4. In the Remote record producer page, select Activate.

    The product offering or service specification is now available in the Service Catalog in remote record producer format.

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