Configure order enrichment flows using Decision Tables

---
title: Configure order enrichment flows using Decision Tables
description: Associate enrichment subflows with the product or service specifications by using the Order Enrichment Flow Policy in Decision Tables.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/configure-order-enrichment.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Order management, Configure, Sales Customer Relationship Management]
---

# Configure order enrichment flows using Decision Tables

Associate enrichment subflows with the product or service specifications by using the Order Enrichment Flow Policy in Decision Tables.

## Before you begin

Role required: process admin

## About this task

Add rows to the Order Enrichment Flow Policy decision table to specify which products should go through enrichment. Add the product enrichment subflow to a new row in this table with the appropriate conditions​​. Conditions can be a combination of product specification and offering information.

## Procedure

1.  Navigate to **All** > **Decision Builder**.

2.  Select the **Order Enrichment Flow Policy** decision table.

3.  In the **Specification** column of the conditions section, select the order line item to set a condition.

4.  Select the product offering in the **Offering** column.

    \[Omitted image "order-mgt-enrichment-decision-table.png"\] Alt text: Order Enrichment Flow Policy decision table for configuring the order enrichment process.

5.  Select **Save**.


## Result

A list of subflows appear in the results section. These sub flows create the enrichment tasks for an order line item during the enrichment process. For more information, see [Decision Builder user interface](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/build-workflows/decision-builder-user-interface.md).

**Parent Topic:**[Configuring Order Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/order-mgt-configuring.md)

**Related topics**  


[Order management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/explore-order-management.md)

[Using Order Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-order-management.md)