Configure the Order Line Jeopardy Level Calculation Policy

---
title: Configure the Order Line Jeopardy Level Calculation Policy
description: Configure the Order Line Jeopardy Level Calculation Policy using Workflow Studio to set the jeopardy risk level for order line items.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/configure-order-line-jeopardy-level-calculation-policy.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Configuring Jeopardy Management, Order management, Configure, Sales Customer Relationship Management]
---

# Configure the Order Line Jeopardy Level Calculation Policy

Configure the Order Line Jeopardy Level Calculation Policy using Workflow Studio to set the jeopardy risk level for order line items.

## Before you begin

Role required: admin

## About this task

You must provide a time range for each jeopardy level. When the time range is reached, the linked jeopardy alert level is displayed.

## Procedure

1.  Navigate to **All** > **Process Automation** > **Workflow Studio**.

2.  Select **Order Line Item Jeopardy Level Calculation Policy**.

    \[Omitted image "jm-order-line-item-jeopardy-level-calc.png"\] Alt text: The image shows the Order Line Item Jeopardy Level Calculation policy window in Workflow Studio.

3.  On the Order Line Item Jeopardy Level Calculation Policy decision table, fill in the fields.

<table id="table_wfc_vbj_1yb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Delayed Percentage

</td><td>

Set the minimum and maximum delayed percentage for the order line item \(OLI\).

</td></tr><tr><td>

Order Line Items \(OLI\) Specification

</td><td>

Select the order line item to attach to the **Delayed Percentage**.

</td></tr><tr><td>

Jeopardy Level

</td><td>

Set the jeopardy level for the values indicated in the **Delayed Percentage** field. In the example:-   Less than 10% delayed percentage = the lowest jeopardy level.
-   10–25% completion, Jeopardy level moves to a medium alert.
For example, if the minimum and maximum values in the **Delayed Percentage** field are 5% and 10% respectively, you can assign that value range a Low Jeopardy Level.

</td></tr></tbody>
</table>4.  Select **Save**.


## What to do next

[Configure the Order Task Jeopardy Level Calculation Policy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/configure-order-task-jeopardy-level-calculation-policy.md)

**Related topics**  


[Jeopardy Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/jeopardy-management.md)

[Monitoring order jeopardy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/monitoring-jeopardy-management.md)