Connect your instance with ServiceNow CPQ instance
Set up the connections between the ServiceNow instance and the ServiceNow CPQ instance.
Before you begin
Role required: admin
Procedure
-
Set the application scope to CPQ Integration using the scope selection menu icon [Omitted image "globe-outline-24.svg"] Alt text: in the Unified Navigation menu.
-
Navigate to
https://<service_instance_url>/oauth_entity.do?sys_id=3b119df83b566210a0c0989e53e45a15.-
Update the Redirect URL to
https://<tenant-url>/login/oauth2/code/<tenant-name>-login.- The tenant-name is the name of the
<service_instance>site (for example, logiksite-som). The tenant-url is the full URL of the site (for example, logiksite-som.test.logik.io) - Example:
https://logiksite-som.test.logik.io/login/oauth2/code/logiksite-som-loginNote: The redirect URL details is provided in the email that you receive after the request for a new ServiceNow CPQ instance is complete.
- The tenant-name is the name of the
-
Select Activate check-box.
-
Select Update.
-
-
Navigate to All and enter
sys_proprties.listin the Filter search box.-
Open the sn_cpq_intg.tenant_url system property.
-
Enter
https://<tenant-url>.logik.ioin the Value field. -
Select Update.
-
-
Navigate to All > CPQ Administration to validate the connection to ServiceNow CPQ.
If ServiceNow CPQ fails to open, check the previous steps for any incorrect values (typing errors and trailing slashes).
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Generate the Admin API key in ServiceNow CPQ using the following steps.
-
Log in as admin and navigate to All > CPQ Administration > Utilities > Admin API Keys.
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Enter the values for Name and User ID.
Enter the same value for both the fields. The default value is admin.
-
Set an Expiration Date far in the future.
-
Select Admin permissions.
This will auto select Read, Edit, Deploy, and Bulk.
-
Select Save and copy the token.
Important: Be sure to do this step. After closing the confirmation modal, the token will no longer be accessible.
-
-
Populate the Connection and Credential Aliases using the following steps.
-
In ServiceNow Sales CRM, navigate to
https://<service_instance_url>/now/workflow-studio/integration/connection -
Select Advanced Setup of the CPQ – Sync connection.
-
Select CPQ –Sync Connection in the Connections related list.
- Enter
https://<logik-tenant-url>.logik.ioin the Connection URL field. Ensure there is no ending slash added in the connection URL value. - Select Active check-box (if not already).
- Select Submit.
- Enter
-
Select the value CPQ – Sync Token in the Credential column of the CPQ –Sync Connection record in the Connections related list.
-
In the API Key field, enter the value Bearer {admintoken}, replacing {admintoken} with the token copied from Step 5e.
For example: Bearer _53eT_sxJHJ5rcfgXe8-8LDEK3Of1zHpQ
-
Select Save.
-
What to do next
Set up an external connection in ServiceNow CPQ
Related topics
---
title: Connect your instance with ServiceNow CPQ instance
description: Set up the connections between the ServiceNow instance and the ServiceNow CPQ instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/connect-sn-instance-logik.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Without guided setup, Setting up ServiceNow CPQ, Configure, price, quote apps, Configure, Sales Customer Relationship Management]
---
# Connect your instance with ServiceNow CPQ instance
Set up the connections between the ServiceNow instance and the ServiceNow CPQ instance.
## Before you begin
Role required: admin
## Procedure
1. Set the application scope to CPQ Integration using the scope selection menu icon \[Omitted image "globe-outline-24.svg"\] Alt text: in the Unified Navigation menu.
2. Navigate to `https://<service_instance_url>/oauth_entity.do?sys_id=3b119df83b566210a0c0989e53e45a15`.
1. Update the Redirect URL to `https://<tenant-url>/login/oauth2/code/<tenant-name>-login`.
- The tenant-name is the name of the `<service_instance>` site \(for example, logiksite-som\). The tenant-url is the full URL of the site \(for example, logiksite-som.test.logik.io\)
- Example: `https://logiksite-som.test.logik.io/login/oauth2/code/logiksite-som-login`
**Note:** The redirect URL details is provided in the email that you receive after the request for a new ServiceNow CPQ instance is complete.
2. Select **Activate** check-box.
3. Select **Update**.
3. Navigate to **All** and enter `sys_proprties.list` in the **Filter** search box.
1. Open the **sn\_cpq\_intg.tenant\_url** system property.
2. Enter `https://<tenant-url>.logik.io` in the **Value** field.
3. Select **Update**.
4. Navigate to **All** > **CPQ Administration** to validate the connection to ServiceNow CPQ.
If ServiceNow CPQ fails to open, check the previous steps for any incorrect values \(typing errors and trailing slashes\).
5. Generate the Admin API key in ServiceNow CPQ using the following steps.
1. Log in as admin and navigate to **All** > **CPQ Administration** > **Utilities** > **Admin API Keys**.
2. Enter the values for **Name** and **User ID**.
Enter the same value for both the fields. The default value is admin.
3. Set an Expiration Date far in the future.
4. Select **Admin** permissions.
This will auto select Read, Edit, Deploy, and Bulk.
5. Select **Save** and copy the token.
**Important:** Be sure to do this step. After closing the confirmation modal, the token will no longer be accessible.
6. Populate the Connection and Credential Aliases using the following steps.
1. In ServiceNow Sales CRM, navigate to `https://<service_instance_url>/now/workflow-studio/integration/connection`
2. Select **Advanced Setup** of the **CPQ – Sync** connection.
3. Select **CPQ –Sync Connection** in the **Connections** related list.
- Enter `https://<logik-tenant-url>.logik.io` in the **Connection URL** field. Ensure there is no ending slash added in the connection URL value.
- Select **Active** check-box \(if not already\).
- Select **Submit**.
4. Select the value **CPQ – Sync Token** in the **Credential** column of the **CPQ –Sync Connection** record in the **Connections** related list.
5. In the **API Key** field, enter the value Bearer \{admintoken\}, replacing \{admintoken\} with the token copied from Step 5e.
For example: Bearer \_53eT\_sxJHJ5rcfgXe8-8LDEK3Of1zHpQ
6. Select **Save**.
## What to do next
[Set up an external connection in ServiceNow CPQ](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/set-up-external-connection-logik.md)
**Related topics**
[Request a ServiceNow CPQ tenant](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/set-up-logik-instance.md)
| title | Connect your instance with ServiceNow CPQ instance |
| description | Set up the connections between the ServiceNow instance and the ServiceNow CPQ instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/order-management/connect-sn-instance-logik.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Without guided setupSetting up ServiceNow CPQConfigurepricequote appsConfigureSales Customer Relationship Management |