Create an entity mapping

task australia Updated Sep 10, 2026 1 min read create-entity-mapping.md

Create an entity mapping to compose a workflow between two entities so that you can update their existing configurations and perform a set of declarative actions like suspend, resume, or disconnect a sold product.

Before you begin

Role required: admin

Procedure

Navigate to All > Lead To Cash > Entity Mappings.
On the Lead to Cash Entity Mappings form, create a mapping by selecting New.
On the form, fill in the fields.

For a description of the field values, see Entity configuration and mapping.
Select Submit.

You’ve created an entity mapping. You must now create an entity table mapping and an entity attribute mapping.
On the lead to cash entity mapping form, in the Lead To Cash Entity Table Mappings related list, create an entity table mapping by selecting New.
On the form, fill in the fields.

For a description of the field values, see Entity configuration and mapping.
Select Submit.
On the lead to cash entity mapping form, in the Lead To Cash Entity Table Mappings related list, create an attribute mapping by selecting New.
On the form, fill in the fields.

For a description of the field values, see Entity configuration and mapping.
Select Submit.

CRM Core

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---
title: Create an entity mapping
description: Create an entity mapping to compose a workflow between two entities so that you can update their existing configurations and perform a set of declarative actions like suspend, resume, or disconnect a sold product.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/create-entity-mapping.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Install and configure CRM Core, Lead-to-cash foundation apps, Configure, Sales Customer Relationship Management]
---

# Create an entity mapping

## Before you begin

Role required: admin

## Procedure

1. Navigate to **All** &gt; **Lead To Cash** &gt; **Entity Mappings**.

2. On the Lead to Cash Entity Mappings form, create a mapping by selecting **New**.

3. On the form, fill in the fields.

For a description of the field values, see [Entity configuration and mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/entity-configuration-and-mapping.md).

4. Select **Submit**.

You’ve created an entity mapping. You must now create an entity table mapping and an entity attribute mapping.

5. On the lead to cash entity mapping form, in the Lead To Cash Entity Table Mappings related list, create an entity table mapping by selecting **New**.

6. On the form, fill in the fields.

7. Select **Submit**.

8. On the lead to cash entity mapping form, in the Lead To Cash Entity Table Mappings related list, create an attribute mapping by selecting **New**.

9. On the form, fill in the fields.

10. Select **Submit**.

**Related topics**

[Using lead-to-cash foundation applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-lead-cash-foundation.md)

[CRM Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/lead-to-cash.md)