Create new opportunity task form

reference australia Updated Sep 10, 2026 1 min read create-opportunity-task-form.md
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Field descriptions for editing or reviewing details on the Create New Opportunity Task form in CRM Touchpoints and Opportunity Management modules.

Field

Description

Number

System-generated unique identifier for the opportunity task record starting with the prefix OPTASK.

Opportunity

Opportunity record associated with the task.

Due date

Date and time by which the task should be completed.

State

Current state of the opportunity task. The available options are:- Draft (default)

  • In Progress
  • Completed
  • Cancelled
  • Closed

Assigned to

User responsible for completing the task.

Touchpoint

CRM touchpoint associated with the opportunity record. This field is automatically populated when the task is created from a touchpoint record.

Short description

Brief summary of the task.

Work notes (Private)

Internal notes visible only to team members with appropriate access.

**Parent Topic:**[Opportunity Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/opportunity-management-reference.md)

Related topics

Create a related task from a touchpoint

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