Customizing ServiceNow CPQ with themes
Custom themes let you customize your layout. You can enable custom themes by submitting a feature enablement request.
ServiceNow CPQ admin users can edit a custom theme to customize the look and feel of their layout.
To access the custom theme options in the layout editor, submit a ServiceNow CPQ Feature Enablement Request to enable themes.
Getting started
From the blueprint page, select a layout, and then click the Customize Theme tab at the top of the page.
Note: This tab appears only if the theme feature is enabled for your tenant.
[Omitted image "cpq-themes-customize.png"] Alt text: Customize theme
On the Customize Theme tab, click to turn on Enable Theme. (By default, this option is off.)
[Omitted image "cpq-themes-enable-theme.png"] Alt text: Theme test
When this option is turned on, you see the full Theme Editor screen.
The visual editor
The visual editor includes five sets of options and an interactive preview. The standard ServiceNow CPQ theme is applied by default, but you can modify any fields to start customizing your theme.
[Omitted image "cpq-themes-visual-editor.png"] Alt text: Visual editor showing default options on the interactive preview screen
The following options are available in the visual editor.
| Option | Description |
|---|---|
| Root Text Color | Default font color used in the layout |
| Primary Color | Color used most often for buttons and selections |
| Primary Background Color | Default color used for the background and containers |
| Secondary Background Color | Default color used for tier items such as expandable section backgrounds |
| Neutral Color | Secondary color used for fields such as hint text |
| Success Color | Background color for success message banners |
| Info Color | Background color for neutral message banners |
| Warning Color | Background color for warning message banners |
| Error Color | Color for error messaging and field validation |
| Font Size | Default font size; small, medium, large |
| Border Radius | Determines border shape for fields where 0 = Square and 16 = Round |
| Border Width | Determines overall size of the border for fields; none, normal, thick |
| Spacing | Determines overall padding for the layout; tight, normal, loose |
The JSON editor
The JSON editor provides additional control by using overrides for any element included in the theme.
By default, the values for the current theme are shown, but a user can manually enter new key value pairs to modify the theme. The structure of the theme JSON is already provided in the editor. Clicking in the editor lets the user type in the code block. Any changes made in the visual editor are represented in the JSON editor, and vice versa.
[Omitted image "cpq-themes-json-editor-default-theme.png"] Alt text: Theme details
A toggle hides or shows the standard ServiceNow CPQ theme as a reference for fields you may want to revert without discarding the entire theme.
If you want to overwrite a layout element that is not included in the sample data, you can inspect the layout to determine the field to change. Fields that begin with --lgk- are customizable in a theme.
The following example demonstrates inspecting a toggle.
[Omitted image "cpq-themes-constructed-stylesheet.png"] Alt text: Code for toggle button
To overwrite an element, add the field name and the modified value in the properties section of the theme override. The format should not include the --lgk- but should just be “fieldname” : “value”.
The following are example theme overrides.
[Omitted image "cpq-themes-custom-theme-override.png"] Alt text: Custom Themes
Using a custom font
A theme can support a custom font through a hosted URL entered in either the visual editor or the JSON editor. This font file needs to be hosted so that it is accessible to the theme. For a custom font, you need to provide a name and the font source URL.
[Omitted image "cpq-themes-custom-font.png"] Alt text: Custom font links user interface
--- title: Customizing ServiceNow CPQ with themes description: Custom themes let you customize your layout. You can enable custom themes by submitting a feature enablement request. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/order-management/customizing-cpq-with-themes.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [ServiceNow CPQ Configurator, Configure, price, quote apps, Configure, Sales Customer Relationship Management] --- # Customizing ServiceNow CPQ with themes Custom themes let you customize your layout. You can enable custom themes by submitting a feature enablement request. ServiceNow CPQ admin users can edit a custom theme to customize the look and feel of their layout. To access the custom theme options in the layout editor, submit a ServiceNow CPQ Feature Enablement Request to enable themes. ## Getting started From the blueprint page, select a layout, and then click the Customize Theme tab at the top of the page. **Note:** This tab appears only if the theme feature is enabled for your tenant. \[Omitted image "cpq-themes-customize.png"\] Alt text: Customize theme On the Customize Theme tab, click to turn on **Enable Theme**. \(By default, this option is off.\) \[Omitted image "cpq-themes-enable-theme.png"\] Alt text: Theme test When this option is turned on, you see the full Theme Editor screen. ## The visual editor The visual editor includes five sets of options and an interactive preview. The standard ServiceNow CPQ theme is applied by default, but you can modify any fields to start customizing your theme. \[Omitted image "cpq-themes-visual-editor.png"\] Alt text: Visual editor showing default options on the interactive preview screen The following options are available in the visual editor. |Option|Description| |------|-----------| |Root Text Color|Default font color used in the layout| |Primary Color|Color used most often for buttons and selections| |Primary Background Color|Default color used for the background and containers| |Secondary Background Color|Default color used for tier items such as expandable section backgrounds| |Neutral Color|Secondary color used for fields such as hint text| |Success Color|Background color for success message banners| |Info Color|Background color for neutral message banners| |Warning Color|Background color for warning message banners| |Error Color|Color for error messaging and field validation| |Font Size|Default font size; small, medium, large| |Border Radius|Determines border shape for fields where 0 = Square and 16 = Round| |Border Width|Determines overall size of the border for fields; none, normal, thick| |Spacing|Determines overall padding for the layout; tight, normal, loose| ## The JSON editor The JSON editor provides additional control by using overrides for any element included in the theme. By default, the values for the current theme are shown, but a user can manually enter new key value pairs to modify the theme. The structure of the theme JSON is already provided in the editor. Clicking in the editor lets the user type in the code block. Any changes made in the visual editor are represented in the JSON editor, and vice versa. \[Omitted image "cpq-themes-json-editor-default-theme.png"\] Alt text: Theme details A toggle hides or shows the standard ServiceNow CPQ theme as a reference for fields you may want to revert without discarding the entire theme. If you want to overwrite a layout element that is not included in the sample data, you can inspect the layout to determine the field to change. Fields that begin with `--lgk-` are customizable in a theme. The following example demonstrates inspecting a toggle. \[Omitted image "cpq-themes-constructed-stylesheet.png"\] Alt text: Code for toggle button To overwrite an element, add the field name and the modified value in the properties section of the theme override. The format should not include the `--lgk-` but should just be `“fieldname” : “value”`. The following are example theme overrides. \[Omitted image "cpq-themes-custom-theme-override.png"\] Alt text: Custom Themes ## Using a custom font A theme can support a custom font through a hosted URL entered in either the visual editor or the JSON editor. This font file needs to be hosted so that it is accessible to the theme. For a custom font, you need to provide a name and the font source URL. \[Omitted image "cpq-themes-custom-font.png"\] Alt text: Custom font links user interface
| title | Customizing ServiceNow CPQ with themes |
| description | Custom themes let you customize your layout. You can enable custom themes by submitting a feature enablement request. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/order-management/customizing-cpq-with-themes.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-03-12 |
| reading_time_minutes | 2 |
| breadcrumb | ServiceNow CPQ ConfiguratorConfigurepricequote appsConfigureSales Customer Relationship Management |