Enable extended life cycle states for product offerings

task australia Updated Sep 10, 2026 1 min read enable-extended-lifecycle-states.md
Raw file servicenow.com

Turn on the In Test and Staged life cycle states for product offerings and product, service, and resource specifications, and optionally preview pre-publish records before they're published.

Before you begin

Role required: sn_prd_pm.product_catalog_admin

About this task

Turning on the sn_prd_pm.enable_product_lifecycle_prepublish_visibility property has no effect unless the sn_prd_pm.enable_extended_product_lifecycle property is also on.

Procedure

  1. Navigate to All and enter sys_properties.LIST in the navigation filter.

  2. Enable the extended states between Draft and Published.

    1. In the Name field, search and select the sn_prd_pm.enable_extended_product_lifecycle property.

    2. Activate the system property by changing the value of the Value field to true.

      This adds the In Test and Staged states between Draft and Published for product offerings and specifications.

    3. Select Update.

  3. Enable preview of the In Test and Staged entities in test or pre-production environments.

    1. In the Name field, search and select the sn_prd_pm.enable_product_lifecycle_prepublish_visibility property.

    2. Activate the system property by changing the value of the Value field to true.

      The sn_prd_pm.enable_product_lifecycle_prepublish_visibility property is turned off in production environment.

    3. Select Update.

Result

Product offerings and specifications can now move through Draft, In Test, Staged, and Published states. The Return to Draft button becomes available on the Product Offering, Resource, Service, and Product Specification pages, used for changing an In Test record to Draft for editing.

What to do next

Validate product offerings and specifications

Parent Topic:Validating product offerings before publishing

Related topics

Releasing product offerings by distribution channel

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