Enable Markdown in text fields

task australia Updated Sep 10, 2026 1 min read enable-markdown-in-text-fields.md
Raw file servicenow.com

Markdown lets you format rich text using an easy-to-remember plain text syntax.

Before you begin

Role required: Admin

About this task

ServiceNow CPQ text fields support Markdown, a widely used, lightweight markup language for formatting text using plain-text syntax.

Procedure

  1. In the layout editor, click the gear icon.

  2. Enter the following JSON text as the raw value for the field properties:

    JSON
    {  "enableMarkdown": true}
  3. Click Edit Field Info.

  4. Select ReadOnlyText as the display type for the field that will accept Markdown text.

Related topics

Markdown syntax

Markdown options for read-only text

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