Enable solution configuration

task australia Updated Sep 10, 2026 1 min read enable-solution-configuration.md
Raw file servicenow.com

Enable solution configuration for an environment to let admins link multiple blueprints into connected configuration sessions.

Before you begin

Solution configuration is an environment-level feature that is off by default. Contact Support with your environment details to request enablement.

Role required: admin

About this task

Solution configuration must be enabled in each environment where you want to use it. After Support enables it, admins can create configurable product actions and define field mappings in that environment.

Procedure

  1. Open a blueprint in the admin.

  2. Navigate to the Rules section and add a product action.

    Verify that Configurable Product Action is available in the action type selector.

    If Configurable Product Action does not appear, re-confirm with Support that enablement was applied to the correct environment.

Result

Configurable product actions are available in the admin for the enabled environment. You can now link blueprints to create solution configurations.

What to do next

After enabling solution configuration:

Related topics

Solution configurations

Keywords enable solution configurationenvironment setupadmin
Search documentation
Search document titles and file paths on the australia branch