Verify the sys\_id of a project task template
Determine if you're using the correct project task template for domain orders or order tasks by checking the sys_id of the project template task.
Before you begin
Role required: admin
Procedure
-
Navigate to All, and in the filter enter
project_template_task.list. -
Select the record for the project template task to be verified.
[Omitted image "proj-template-task-decision-table.png"] Alt text: Project template task record to be verified
For example, in the Project Template Task record for Product Order for SD-WAN Security, which belongs to the SD-WAN Package project template, the sys_id is 183910354fcd2110c5ff2624b2ce0b49.
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Check the value of the sys_id in the associated Decisions table entry.
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Navigate to All and in the filter, enter
sys_decision_question.list. -
In the Decisions [sys_decision_question] table, locate the record of the corresponding decision table entry, for example Project Management Oversight for Domain Order.
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In the record for the project template task, select the Answer column.
[Omitted image "sys-decision-question-table.png"] Alt text: List of decision tables for project oversight
The resulting record for the Answer field opens.
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In the resulting record for the Decision Table Multiple Result, view the XML output by right-clicking the header bar of the record and selecting Show XML.
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Review the XML and locate the sys_id value in the file.
[Omitted image "proj-task-template-xml-value.png"] Alt text: XML that shows the sys_id value of the project template task
The sys_id value should match the sys_id of the project template task determined in Step 1. If the sys_id doesn't match, proceed to the next step.
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In the Decision Table Multiple Result record, select the u_project_template_task and check the XML view of another project template task to verify the sys_id of the project task template.
[Omitted image "verify-xml-u-project-template.png"] Alt text: Pop-up list of Project Template Tasks to verify
---
title: Verify the sys\_id of a project task template
description: Determine if you're using the correct project task template for domain orders or order tasks by checking the sys\_id of the project template task.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/find-sysid-proj-template-task.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Choosing a project template task when duplicates exist, Setting up project oversight conditions and decision rules, Configuring the Strategic Portfolio Management integration, Order Management integration with Strategic Portfolio Management, Integrate, Sales Customer Relationship Management]
---
# Verify the sys\_id of a project task template
Determine if you're using the correct project task template for domain orders or order tasks by checking the sys\_id of the project template task.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All**, and in the filter enter `project_template_task.list`.
2. Select the record for the project template task to be verified.
\[Omitted image "proj-template-task-decision-table.png"\] Alt text: Project template task record to be verified
For example, in the Project Template Task record for Product Order for SD-WAN Security, which belongs to the SD-WAN Package project template, the sys\_id is 183910354fcd2110c5ff2624b2ce0b49.
3. Check the value of the sys\_id in the associated Decisions table entry.
1. Navigate to **All** and in the filter, enter `sys_decision_question.list`.
2. In the Decisions \[sys\_decision\_question\] table, locate the record of the corresponding decision table entry, for example Project Management Oversight for Domain Order.
3. In the record for the project template task, select the **Answer** column.
\[Omitted image "sys-decision-question-table.png"\] Alt text: List of decision tables for project oversight
The resulting record for the **Answer** field opens.
4. In the resulting record for the Decision Table Multiple Result, view the XML output by right-clicking the header bar of the record and selecting **Show XML**.
5. Review the XML and locate the sys\_id value in the file.
\[Omitted image "proj-task-template-xml-value.png"\] Alt text: XML that shows the sys\_id value of the project template task
The sys\_id value should match the sys\_id of the project template task determined in Step 1. If the sys\_id doesn't match, proceed to the next step.
6. In the Decision Table Multiple Result record, select the **u\_project\_template\_task** and check the XML view of another project template task to verify the sys\_id of the project task template.
\[Omitted image "verify-xml-u-project-template.png"\] Alt text: Pop-up list of Project Template Tasks to verify
| title | Verify the sys\_id of a project task template |
| description | Determine if you're using the correct project task template for domain orders or order tasks by checking the sys\_id of the project template task. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/order-management/find-sysid-proj-template-task.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Choosing a project template task when duplicates existSetting up project oversight conditions and decision rulesConfiguring the Strategic Portfolio Management integrationOrder Management integration with Strategic Portfolio ManagementIntegrateSales Customer Relationship Management |