Install and configure CRM Core
concept australia Updated Nov 6, 2026 1 min read install-and-configure-lead-to-cash.md
Install the CRM Core application, which enables you to compose and build workflows that your organization maintains for the life cycle of a sold product.
This mapping provides your users with a unified workflow experience across different entities.
Admins and users with various roles complete the following configurations tasks to use lead to cash.
| Task | Description |
|---|---|
| Entity configuration and mapping | Map entities that define a structure and transfers data from the source entity to the target entity. |
| Create an entity configuration | Use entities to compose a workflow between two entities so that you can update their existing configurations and perform the required Suspend, Resume, or Disconnect actions on a sold product. |
| Create an entity mapping | Create an entity mapping to perform the declarative actions like Suspend, Resume, or Disconnect actions on a sold product. |
Related topics
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--- title: Install and configure CRM Core description: Install the CRM Core application, which enables you to compose and build workflows that your organization maintains for the life cycle of a sold product. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/order-management/install-and-configure-lead-to-cash.html release: australia topic_type: concept last_updated: "2026-11-06" reading_time_minutes: 1 breadcrumb: [Lead-to-cash foundation apps, Configure, Sales Customer Relationship Management] --- # Install and configure CRM Core Install the CRM Core application, which enables you to compose and build workflows that your organization maintains for the life cycle of a sold product. This mapping provides your users with a unified workflow experience across different entities. Admins and users with various roles complete the following configurations tasks to use lead to cash. |Task|Description| |----|-----------| |[Entity configuration and mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/entity-configuration-and-mapping.md)|Map entities that define a structure and transfers data from the source entity to the target entity.| |[Create an entity configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/create-entity-configuration.md)|Use entities to compose a workflow between two entities so that you can update their existing configurations and perform the required **Suspend**, **Resume**, or **Disconnect** actions on a sold product.| |[Create an entity mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/create-entity-mapping.md)|Create an entity mapping to perform the declarative actions like **Suspend**, **Resume**, or **Disconnect** actions on a sold product.| **Related topics** [Using lead-to-cash foundation applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-lead-cash-foundation.md) [CRM Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/lead-to-cash.md)
| title | Install and configure CRM Core |
| description | Install the CRM Core application, which enables you to compose and build workflows that your organization maintains for the life cycle of a sold product. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/order-management/install-and-configure-lead-to-cash.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-11-06 |
| reading_time_minutes | 1 |
| breadcrumb | Lead-to-cash foundation appsConfigureSales Customer Relationship Management |