Lead details form
Field descriptions for editing or reviewing details on the Lead form for Lead Management.
|
Field |
Description |
|---|---|
|
Number |
Unique, auto-generated identifier for the lead record. This field is automatically set to the next available LEAD number. |
|
Lead Group |
Group or campaign segment associated with the lead. |
|
First Name |
First name of the lead contact. |
|
Middle Name |
Middle name of the lead contact. |
|
Last Name |
Last name of the lead contact. |
|
Title |
Job title of the lead contact. |
|
|
Email address of the lead contact. |
|
Business Phone |
Primary business phone number of the lead contact. |
|
Mobile Phone |
Mobile phone number of the lead contact. |
|
Owner |
Name of the user responsible for managing the lead. |
|
Company |
Name of the company or organization the lead represents. |
|
Industry |
Industry vertical of the lead's organization. The available options are: - Manufacturing
|
|
Website |
Website URL of the lead's organization. |
|
Short Description |
Brief summary of the lead's inquiry or intent. |
|
Stage |
Current stage of the lead in the sales lifecycle. The available options are:- New
|
|
Lead Type |
Category of the lead. The available options are:- New Business
|
|
Field |
Description |
|---|---|
|
Lead Source |
Channel or origin through which the lead was acquired. The available options are: - Inbound Phone
|
|
Lead Score |
Numerical score indicating the lead's likelihood to convert. |
|
Lead Rating |
Rating that indicates the quality or priority of the lead. The available options are: - Cold
|
|
Closed Date |
Date on which the lead was closed. |
|
Account |
Account record associated with the lead. |
|
Contact |
Contact record associated with the lead. |
|
Consumer |
Consumer record associated with the lead. |
| Field | Description |
|---|---|
| Do Not Call | Option to exclude the lead contact from phone outreach. |
| Do Not Email | Option to exclude the lead contact from email outreach. |
| Do Not Share | Option to prevent the lead contact's information from being shared. |
| Field | Description |
|---|---|
| Created By | Name of the user who created the lead record. |
| Updated By | Name of the user who last updated the lead record. |
| Created | Date and time when the lead record was created. |
| Updated | Date and time when the lead record was last updated. |
| Notes | General notes related to the lead. |
| Work Notes | Internal notes related to the lead, visible only to agents and administrators. |
Parent Topic:Lead Management reference
--- title: Lead details form description: Field descriptions for editing or reviewing details on the Lead form for Lead Management. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/order-management/lead-details-form.html release: australia topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Lead Management reference, Sales automation, Reference, Sales Customer Relationship Management] --- # Lead details form Field descriptions for editing or reviewing details on the Lead form for Lead Management. <table id="table_tg3_t5b_1jc"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Number </td><td> Unique, auto-generated identifier for the lead record. This field is automatically set to the next available LEAD number. </td></tr><tr><td> Lead Group </td><td> Group or campaign segment associated with the lead. </td></tr><tr><td> First Name </td><td> First name of the lead contact. </td></tr><tr><td> Middle Name </td><td> Middle name of the lead contact. </td></tr><tr><td> Last Name </td><td> Last name of the lead contact. </td></tr><tr><td> Title </td><td> Job title of the lead contact. </td></tr><tr><td> Email </td><td> Email address of the lead contact. </td></tr><tr><td> Business Phone </td><td> Primary business phone number of the lead contact. </td></tr><tr><td> Mobile Phone </td><td> Mobile phone number of the lead contact. </td></tr><tr><td> Owner </td><td> Name of the user responsible for managing the lead. </td></tr><tr><td> Company </td><td> Name of the company or organization the lead represents. </td></tr><tr><td> Industry </td><td> Industry vertical of the lead's organization. The available options are: - Manufacturing - Healthcare - Technology Services - Banking - Bio-Technology - Telecommunications </td></tr><tr><td> Website </td><td> Website URL of the lead's organization. </td></tr><tr><td> Short Description </td><td> Brief summary of the lead's inquiry or intent. </td></tr><tr><td> Stage </td><td> Current stage of the lead in the sales lifecycle. The available options are:- New - Contacted - Nurturing - Qualified - Disqualified </td></tr><tr><td> Lead Type </td><td> Category of the lead. The available options are:- New Business - Existing Business </td></tr></tbody> </table><table id="table_e1r_r53_1jc"><thead><tr><th> Field </th><th> Description </th></tr></thead><tbody><tr><td> Lead Source </td><td> Channel or origin through which the lead was acquired. The available options are: - Inbound Phone - Inbound Web - Partner Referral - 3rd Party Referral - Employee Referral - List - Trade Show - Pr - Display Ad - Billboard - AI-Suggested - Other </td></tr><tr><td> Lead Score </td><td> Numerical score indicating the lead's likelihood to convert. </td></tr><tr><td> Lead Rating </td><td> Rating that indicates the quality or priority of the lead. The available options are: - Cold - Warm - Hot - Super Hot </td></tr><tr><td> Closed Date </td><td> Date on which the lead was closed. </td></tr><tr><td> Account </td><td> Account record associated with the lead. </td></tr><tr><td> Contact </td><td> Contact record associated with the lead. </td></tr><tr><td> Consumer </td><td> Consumer record associated with the lead. </td></tr></tbody> </table>|Field|Description| |-----|-----------| |Street|Street address of the lead contact.| |City|City of the lead contact's address.| |State|State or province of the lead contact's address.| |Zip/Postal Code|ZIP or postal code of the lead contact's address.| |Country|Country of the lead contact's address.| |Field|Description| |-----|-----------| |Do Not Call|Option to exclude the lead contact from phone outreach.| |Do Not Email|Option to exclude the lead contact from email outreach.| |Do Not Share|Option to prevent the lead contact's information from being shared.| |Field|Description| |-----|-----------| |Created By|Name of the user who created the lead record.| |Updated By|Name of the user who last updated the lead record.| |Created|Date and time when the lead record was created.| |Updated|Date and time when the lead record was last updated.| |Notes|General notes related to the lead.| |Work Notes|Internal notes related to the lead, visible only to agents and administrators.| **Parent Topic:**[Lead Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/lead-management-reference.md)
| title | Lead details form |
| description | Field descriptions for editing or reviewing details on the Lead form for Lead Management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/order-management/lead-details-form.html |
| release | australia |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Lead Management referenceSales automationReferenceSales Customer Relationship Management |