Update a lead
task australia Updated Sep 10, 2026 1 min read lead-management-edit-update.md
Edit or update a lead in Lead Management.
Before you begin
Role required: sales_agent
Procedure
-
In the CRM Workspace, select the List [Omitted image "list-outline-24.svg"] Alt text: view.
-
Navigate to Leads > All and select an existing lead that is in New or Contacted or Nurturing stage.
- On the Leads- All page, select Edit to make changes to lead information and select Update.
- Open the lead record, make the changes and select Save.
What to do next
To learn more, see Using Lead Management.
Parent Topic:Using Lead Management
Related topics
43 lines · 1.6 KB
---
title: Update a lead
description: Edit or update a lead in Lead Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/lead-management-edit-update.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Lead Management, Sales automation apps, Use, Sales Customer Relationship Management]
---
# Update a lead
Edit or update a lead in Lead Management.
## Before you begin
Role required: sales\_agent
## Procedure
1. In the CRM Workspace, select the **List** \[Omitted image "list-outline-24.svg"\] Alt text: view.
2. Navigate to **Leads** > **All** and select an existing lead that is in New or Contacted or Nurturing stage.
- On the **Leads- All** page, select **Edit** to make changes to lead information and select **Update**.
- Open the lead record, make the changes and select **Save**.
## What to do next
To learn more, see [Using Lead Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/lead-management-using.md).
**Parent Topic:**[Using Lead Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/lead-management-using.md)
**Related topics**
[Configuring Lead Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/configure-lead-management.md)
[Lead Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/lead-management.md)
| title | Update a lead |
| description | Edit or update a lead in Lead Management. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/order-management/lead-management-edit-update.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Lead ManagementSales automation appsUseSales Customer Relationship Management |