View an order on the Business Portal

---
title: View an order on the Business Portal
description: Customers can view their orders using the Business Portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/order-mgt-view-order-using-customer-portal.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Self-service order management, Business Portal, Use, Sales Customer Relationship Management]
---

# View an order on the Business Portal

Customers can view their orders using the Business Portal.

## Before you begin

Role required: sn\_customerservice.customer

## Procedure

1.  Log in to the Business Portal.

2.  Select **Requests** > **View submitted request** > **View orders**.

    The View order window has the following controls.

    -   To search for orders - use the search option.
    -   To sort, and filter orders - use the filter.
    -   To export as a PDF, Excel, or CSV - use the Action icon \[Omitted image "icon-three-dot-menu.png"\] Alt text:.
    -   To open an order - select the order number.
    -   To navigate back to the main window - use the breadcrumbs.

**Parent Topic:**[Self-service order management using Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/self-service-order-management.md)

**Related topics**  


[Create orders from the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/order-mgt-create-an-order-using-customer-portal.md)