Convert quotes into orders

---
title: Convert quotes into orders
description: Use the Customer Order tab to convert a quote into a customer order in Quote Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/quote-management-customer-orders-tab.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Quote Management, Configure, price, quote apps, Use, Sales Customer Relationship Management]
---

# Convert quotes into orders

Use the Customer Order tab to convert a quote into a customer order in Quote Management.

## Before you begin

Role required: sales\_agent

## About this task

The quote must be in an Active state and the quote state must be set to Completed. Then the Customer Orders tab becomes active.

**Note:** Verify your entitlements to see if you have access to this feature.

## Procedure

1.  In the CRM Workspace, select the **List** view \[Omitted image "list-outline-24.svg"\] Alt text:.

2.  Navigate to **Quotes** > **All**.

3.  Select the quote that you want to convert to a customer order from the **Quote List** view.

4.  In the Details tab, change the quote State to **Completed** and select **Save**.

5.  Select **Create Order**.

    When the order is created, a message appears with the order number.

6.  Select the Order number in the message to open the order.

    The **Order Line Item** view displays the order line items, pricing adjustments, and order tasks.


**Parent Topic:**[Using Quote Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/quote-mgmt-using.md)