Components installed with Sales Common for Channel Partners

concept australia Updated Nov 6, 2026 1 min read roles-and-components-of-sales-common.md

The Sales Common for Channel Partners plugin (com.snc.partner_relationship_management_sales_common) application uses roles to provide access to information, identify internal and external users, and maintain data security.

The PRM plugin (com.snc.partner_relationship_management) comes with a set of functional and granular roles, each with varying levels of access.

Role	Description	Contains roles
sn_prm_sales_partner_b2b_sales_rep	This role is assigned to external channel partner organizational staff to manage the entire sales lead to cash life cycle for B2B customers.
sn_prm_sales_partner_b2c_sales_rep	This role is assigned to external channel partner organizational staff to manage the entire sales lead to cash life cycle for B2C customers.
sn_prm_sales_partner_sales_manager	This role is assigned to external channel partner organizational staff to manage the entire sales lead to cash life cycle for B2B and B2C customers.
sn_prm_sales_partner_sales_relationship_manager	This role is assigned to enterprise personnel to manage the entire sales lead to cash life cycle for the hierarchy of their channel partners.

Parent Topic:Install Sales Common for Partner Relationship Management

https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-partner-relationship-management.md

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---
title: Components installed with Sales Common for Channel Partners
description: The Sales Common for Channel Partners plugin \(com.snc.partner\_relationship\_management\_sales\_common\) application uses roles to provide access to information, identify internal and external users, and maintain data security.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/roles-and-components-of-sales-common.html
release: australia
topic_type: concept
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [Install Sales Common for Partner Relationship Management, Configure Partner Relationship Management, Configure, Sales Customer Relationship Management]
---

# Components installed with Sales Common for Channel Partners

The Sales Common for Channel Partners plugin \(com.snc.partner\_relationship\_management\_sales\_common\) application uses roles to provide access to information, identify internal and external users, and maintain data security.

The PRM plugin \(com.snc.partner\_relationship\_management\) comes with a set of functional and granular roles, each with varying levels of access.

|Role|Description|Contains roles|
|----|-----------|--------------|
|sn\_prm\_sales\_partner\_b2b\_sales\_rep|This role is assigned to external channel partner organizational staff to manage the entire sales lead to cash life cycle for B2B customers.| |
|sn\_prm\_sales\_partner\_b2c\_sales\_rep|This role is assigned to external channel partner organizational staff to manage the entire sales lead to cash life cycle for B2C customers.| |
|sn\_prm\_sales\_partner\_sales\_manager|This role is assigned to external channel partner organizational staff to manage the entire sales lead to cash life cycle for B2B and B2C customers.| |
|sn\_prm\_sales\_partner\_sales\_relationship\_manager|This role is assigned to enterprise personnel to manage the entire sales lead to cash life cycle for the hierarchy of their channel partners.| |

**Parent Topic:**[Install Sales Common for Partner Relationship Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/install-sales-common-for-partner-relationship-management.md)

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[https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-partner-relationship-management.md](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-partner-relationship-management.md)