Request a ServiceNow CPQ tenant
Submit a support ticket on Now Support to request a ServiceNow CPQ instance for use with your ServiceNow instance.
Before you begin
Role required: admin
Procedure
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Navigate to Now Support.
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Select Create a case.
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In the ServiceNow Otto panel, select the link to open the case form.
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Select Service request.
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Enter
Request a new CPQ instanceand select Next. -
Select your instance and select Next.
Note: Contact the primary customer administrator (PCA) if your instance is not listed.
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Select Continue.
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Enter the Client ID and Client secret and the public certificate details.
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Select Continue.
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Review the summary and select Confirm and Submit.
What to do next
Connect the ServiceNow CPQ instance to your ServiceNow instance. See Connect your instance with ServiceNow CPQ instance.
If you are implementing ServiceNow Quote Experience, configure the required tenant settings on this instance. See ServiceNow Quote Experience tenant settings.
---
title: Request a ServiceNow CPQ tenant
description: Submit a support ticket on Now Support to request a ServiceNow CPQ instance for use with your ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/set-up-logik-instance.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Logik.ai]
breadcrumb: [Without guided setup, Setting up ServiceNow CPQ, Configure, price, quote apps, Configure, Sales Customer Relationship Management]
---
# Request a ServiceNow CPQ tenant
Submit a support ticket on Now Support to request a ServiceNow CPQ instance for use with your ServiceNow instance.
## Before you begin
Role required: admin
## Procedure
1. Navigate to [Now Support](https://support.servicenow.com/now?id=ns_get_help).
2. Select **Create a case**.
3. In the ServiceNow Otto panel, select the link to open the case form.
4. Select **Service request**.
5. Enter `Request a new CPQ instance` and select **Next**.
6. Select your instance and select **Next**.
**Note:** Contact the primary customer administrator \(PCA\) if your instance is not listed.
7. Select **Continue**.
8. Enter the **Client ID** and **Client secret** and the public certificate details.
9. Select **Continue**.
10. Review the summary and select **Confirm and Submit**.
## What to do next
Connect the ServiceNow CPQ instance to your ServiceNow instance. See [Connect your instance with ServiceNow CPQ instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/connect-sn-instance-logik.md).
If you are implementing ServiceNow Quote Experience, configure the required tenant settings on this instance. See [ServiceNow Quote Experience tenant settings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/quote-exp-tenant-settings.md).
| title | Request a ServiceNow CPQ tenant |
| description | Submit a support ticket on Now Support to request a ServiceNow CPQ instance for use with your ServiceNow instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/order-management/set-up-logik-instance.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | Logik.ai |
| breadcrumb | Without guided setupSetting up ServiceNow CPQConfigurepricequote appsConfigureSales Customer Relationship Management |