Create a price list line

task australia Updated Sep 10, 2026 1 min read som-create-price-list-line.md
Raw file servicenow.com

Create a price list line and associate it to a product offering.

Before you begin

Role required: sn_csm_pricing.pricelist_administrator, sn_csm_pricing.pricelist_manager

Procedure

  1. In the CRM Workspace, select the List view.

  2. Navigate to Pricing > Price Lists and select the price list to which you're adding the price list line.

  3. In the Price List Lines tab, select New.

  4. On the form, fill in the fields.

Field

Description

Number

Unique system-assigned number for the price list line.

Price List

Name of the price list.

Code

System-generated alphanumeric number based on the price list name.

Product Offering

Product to which this price list is associated.

Unit of Measure

Unit of measure for the product.

Base list price

Price set for the product offering, which is the full price that a product or service is sold for, without any discounts or promotions applied.

Derived price

Option that enables derived pricing (also called related product pricing) for product offerings associated with this price list line. For more information, see Configuring derived pricing.

Start Date

Starting date and time that the price list line is effective. Select the Calendar icon [Omitted image "calendar-icon.png"] Alt text: to choose the start date and time, then select OK.

End Date

Ending date and time that the price list line is no longer effective. After this time, the price list line is no longer active. Select the Calendar icon [Omitted image "calendar-icon.png"] Alt text: to choose the end date and time, then select OK.

Pricing Method

Type of pricing selected when the product offering was created: - Recurring: Payment fee that occurs over certain intervals.

  • Non Recurring: one-time payment fee.

Periodicity

Frequency of recurring pricing:- Monthly

  • Annually
5. Select **Save**.
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