Create a product offering version

---
title: Create a product offering version
description: Create a version of a product offering when updates are needed to a published offering in Sales Customer Relationship Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/som-product-config-create-new-version.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Create product offerings, Configuring product offerings and catalogs, Lead-to-cash foundation apps, Configure, Sales Customer Relationship Management]
---

# Create a product offering version

Create a version of a product offering when updates are needed to a published offering in Sales Customer Relationship Management.

## Before you begin

Role required: sn\_prd\_pm.product\_catalog\_admin and sn\_prd\_pm.product\_catalog\_manager

## About this task

After a product offering is published, changes can’t be made. To add changes to a published product offering, create a new version.

## Procedure

1.  In the CRM Workspace, select the **List** view.

2.  Navigate to **Offerings** > **Product Offerings** and select the product offering that you’re working with from the list.

3.  In the **Versions** tab, select **Create New Version**.

    The next version of the product offering is displayed.

4.  In the **Details** tab, make and save any changes, and then publish the offering.

    Version history is maintained. Each version has its own life-cycle status.


## What to do next

-   [Create product characteristics and characteristic options](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-add-characteristics.md)
-   [Add product visuals](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-add-visuals.md)
-   [Add product catalog categories](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-offering-categories.md)
-   [Create product offering relationships](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-offering-relationships.md)
-   [Add related contracts to product offerings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-related-contracts.md)
-   [Create product offering relationship groups](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-relationship-groups.md)

**Related topics**  


[Using product catalogs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-product-catalog.md)

[Product Catalog Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/product-catalog-managment.md)