Create product offering relationships

---
title: Create product offering relationships
description: Create product relationships to bundle products and services together to make ordering more convenient. Product offering relationships drive the order capture experience by letting you group multiple product offerings into bundles. Bundles can also be added to other bundles in relationship groups.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/som-product-config-offering-relationships.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Create product offerings, Configuring product offerings and catalogs, Lead-to-cash foundation apps, Configure, Sales Customer Relationship Management]
---

# Create product offering relationships

Create product relationships to bundle products and services together to make ordering more convenient. Product offering relationships drive the order capture experience by letting you group multiple product offerings into bundles. Bundles can also be added to other bundles in relationship groups.

## Before you begin

Role required: sn\_prd\_pm.product\_catalog\_admin and sn\_prd\_pm.product\_catalog\_manager

## About this task

Create product offering relationships that bundle products together. A bundled product offering can be ordered as a group and can’t be changed.

## Procedure

1.  In the CRM Workspace, select the **List** \[Omitted image "list-outline-24.svg"\] Alt text: view.

2.  Navigate to **Offerings** > **Product Offerings** and select the product offering you’re working with.

3.  Select the **Product Offering Relationships** tab.

4.  Select **New**.

5.  On the form, fill in the fields.

<table id="table_urm_gvt_g1c"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Display name

</td><td>

Name of the product relationship displayed in the interface.

</td></tr><tr><td>

Source product offering

</td><td>

System-generated reference to the source product offering.

</td></tr><tr><td>

Target product offering

</td><td>

The offering that is bundled with the source product offering.

</td></tr><tr><td>

Relationship type

</td><td>

Option that identifies how the products are related:-   None - Indicates that the bundled products have no relationship.
-   Implicit - Indicates the products grouped in a bundle have an implicit relationship.


</td></tr><tr><td>

Order

</td><td>

Numerical order for the options. Options designated with the number 1 appear first in the order.

</td></tr><tr><td>

Product offering relationship group

</td><td>

Reference to offer relationship groups used to logically group similar product offers.

</td></tr><tr><td>

Unit of measure

</td><td>

Unit of measure for the bundled products. Select a unit of measure, for example Box or Case.

</td></tr><tr><td>

Default

</td><td>

Option indicating that the product offering relationship is the default.

</td></tr><tr><td>

Mandatory

</td><td>

Option indicating that the product offering relationship is mandatory.

</td></tr><tr><td>

Default quantity

</td><td>

Option indicating the default quantity of product relationships.

</td></tr><tr><td>

Max quantity

</td><td>

Option indicating the maximum quantity of products in the bundle.

</td></tr><tr><td>

Min quantity

</td><td>

Option indicating the minimum quantity of products in the bundle. These flags mean different things depending on whether each relationship is or is not part of a relationship group.

</td></tr><tr><td>

Effective from

</td><td>

Future date on which the product offering is available for quoting or ordering.

</td></tr></tbody>
</table>6.  Select **Save**.

    The relationship is created. Select the relationship on the **Product Offering Relationships** tab to make further changes.


## What to do next

-   [Create product characteristics and characteristic options](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-add-characteristics.md)
-   [Add product visuals](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-add-visuals.md)
-   [Add product catalog categories](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-offering-categories.md)
-   [Add related contracts to product offerings](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-related-contracts.md)
-   [Add a unit of measure to a product offering](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-add-unit-of-measure.md)
-   [Create a product offering version](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-create-new-version.md)
-   [Create product offering relationship groups](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-product-config-relationship-groups.md)

**Related topics**  


[Using product catalogs](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-product-catalog.md)

[Product Catalog Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/product-catalog-managment.md)