Add covered products to a quote

task australia Updated Sep 10, 2026 1 min read som-quote-add-covered-products.md

Add a covered product to line items in a quote in Quote Management.

Before you begin

Role required: sales_agent or sales_manager

About this task

Covered products are products that are added to a warranty or entitlement. Once you add a warranty or entitlement to your quote line items, the covered product option becomes available.

When converting quotes to orders, the covered product relationships are transferred from the quote to order.

Procedure

In the CRM Workspace, select the List [Omitted image "list-outline-24.svg"] Alt text: view.
Navigate to Quote > All and select a quote to which a covered product is to be added.
From the Quote line items tab, select the quote line item.
Select More > Covered product.
In the Covered Product tab, select New.
In the Create New Covered Product form, select the covered product line item you want to add.

There are three types of covered products types that you can add to a line item:

Covered product type	Description
Covered quote line item	Select a quote line item to be added as a covered product.
Covered sold product	Select a covered sold product to be added as a covered product.
Covered install base item	Add an install base item as a covered product.

7. Select **Save**.

On the quote line item page, select the contract start date and the contract end date.
Change the state to Complete.

A contract is created with the contract details for the order line.

Parent Topic:Using Quote Management

87 lines · 2.5 KB Wrap lines

---
title: Add covered products to a quote
description: Add a covered product to line items in a quote in Quote Management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/som-quote-add-covered-products.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Quote Management, Configure, price, quote apps, Use, Sales Customer Relationship Management]
---

# Add covered products to a quote

Add a covered product to line items in a quote in Quote Management.

## Before you begin

Role required: sales\_agent or sales\_manager

## About this task

Covered products are products that are added to a warranty or entitlement. Once you add a warranty or entitlement to your quote line items, the covered product option becomes available.

When converting quotes to orders, the covered product relationships are transferred from the quote to order.

## Procedure

1.  In the CRM Workspace, select the **List** \[Omitted image "list-outline-24.svg"\] Alt text: view.

2.  Navigate to **Quote** &gt; **All** and select a quote to which a covered product is to be added.

3.  From the **Quote line items** tab, select the quote line item.

4.  Select **More** &gt; **Covered product**.

5.  In the **Covered Product** tab, select **New**.

6.  In the **Create New Covered Product** form, select the covered product line item you want to add.

    There are three types of covered products types that you can add to a line item:

<table id="choicetable_lyy_34l_wbc"><thead><tr><th align="left" id="d71542e147">

Covered product type

</th><th align="left" id="d71542e150">

Description

</th></tr></thead><tbody><tr><td id="d71542e156">

**Covered quote line item**

</td><td>

Select a quote line item to be added as a covered product.

</td></tr><tr><td id="d71542e165">

**Covered sold product**

</td><td>

Select a covered sold product to be added as a covered product.

</td></tr><tr><td id="d71542e177">

**Covered install base item**

</td><td>

Add an install base item as a covered product.

</td></tr></tbody>
</table>7.  Select **Save**.

8.  On the quote line item page, select the contract start date and the contract end date.

9.  Change the state to **Complete**.

    A contract is created with the contract details for the order line.


**Parent Topic:**[Using Quote Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/quote-mgmt-using.md)