Using configure, price, quote applications

concept australia Updated Sep 10, 2026 1 min read using-cpq.md

Learn how to use configure, price, quote applications.

Using the ServiceNow CPQ Configurator
Agents and customers use the Configurator to customize configurable products in Sales Customer Relationship Management transactions such as opportunities, quotes, and orders.
Using the Configurator
The configurator in Sales Customer Relationship Management is an interface for customizing configurable product offers. The interface displays the product options available and automatically calculates product pricing as you select options.
Using Quote Management
Use the Quote Management application to build your quote. The interface includes the following tabs to help you create and manage product quotes.
Using Advanced Approval Management
Sales teams can use workflows for approving Sales Customer Relationship Management entities such as customer quotes. Workflows begin with approval requests submitted by sales agents, which are then routed for approval by designated approvers.
Using Advanced Approval Management AI
Advanced Approval Management AI enables approval requesters and approvers to manage quote approvals using natural language requests in an MCP client, without opening a ServiceNow instance.
Using Customer Contracts and Entitlements
Learn how consumers, managers, agents, and administrators use the Customer Contracts and Entitlements application to generate customer contracts and contract lines.
Using Sales Agreement Management
Learn how managers, agents, and administrators use the Sales Agreement Management application to generate sales agreements from quotes.

Parent Topic:Using Sales Customer Relationship Management applications

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---
title: Using configure, price, quote applications
description: Learn how to use configure, price, quote applications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/using-cpq.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Sales Customer Relationship Management]
---

# Using configure, price, quote applications

Learn how to use configure, price, quote applications.

-   **[Using the ServiceNow CPQ Configurator](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-servicenowcpq.md)**  
Agents and customers use the Configurator to customize configurable products in Sales Customer Relationship Management transactions such as opportunities, quotes, and orders.
-   **[Using the Configurator](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-som-product-configurator.md)**  
The configurator in Sales Customer Relationship Management is an interface for customizing configurable product offers. The interface displays the product options available and automatically calculates product pricing as you select options.
-   **[Using Quote Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/quote-mgmt-using.md)**  
Use the Quote Management application to build your quote. The interface includes the following tabs to help you create and manage product quotes.
-   **[Using Advanced Approval Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-advanced-approval-management.md)**  
Sales teams can use workflows for approving Sales Customer Relationship Management entities such as customer quotes. Workflows begin with approval requests submitted by sales agents, which are then routed for approval by designated approvers.
-   **[Using Advanced Approval Management AI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/use-advanced-approval-mgmt-ai.md)**  
Advanced Approval Management AI enables approval requesters and approvers to manage quote approvals using natural language requests in an MCP client, without opening a ServiceNow instance.
-   **[Using Customer Contracts and Entitlements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/using-post-sales-support.md)**  
Learn how consumers, managers, agents, and administrators use the Customer Contracts and Entitlements application to generate customer contracts and contract lines.
-   **[Using Sales Agreement Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/sales-agreement-mgmt-using.md)**  
Learn how managers, agents, and administrators use the Sales Agreement Management application to generate sales agreements from quotes.

**Parent Topic:**[Using Sales Customer Relationship Management applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-using.md)