Using post-sales engagement applications
concept australia Updated Sep 10, 2026 1 min read using-post-sales-engagement.md
Learn how to use post-sales engagement applications.
Customer Life Cycle Management Workflows
Modify, suspend, resume, or disconnect the sold products and their complete hierarchy.
Parent Topic:Using Sales Customer Relationship Management applications
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--- title: Using post-sales engagement applications description: Learn how to use post-sales engagement applications. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/order-management/using-post-sales-engagement.html release: australia topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Use, Sales Customer Relationship Management] --- # Using post-sales engagement applications Learn how to use post-sales engagement applications. [Customer Life Cycle Management Workflows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/customer-life-cycle-management-workflows.md) Modify, suspend, resume, or disconnect the sold products and their complete hierarchy. **Parent Topic:**[Using Sales Customer Relationship Management applications](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/som-using.md)
| title | Using post-sales engagement applications |
| description | Learn how to use post-sales engagement applications. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/order-management/using-post-sales-engagement.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UseSales Customer Relationship Management |