View contracts on the Business Portal
task australia Updated Sep 10, 2026 1 min read view-contracts-business-portal.md
Customers can view contracts associated with their accounts on the Business Portal, including contract details and contract line items.
Before you begin
Role required: sn_customerservice.customer
Procedure
-
Log in to the Business Portal.
-
Select My hub > Manage contracts.
A list of contracts available for all your accounts is displayed.
-
To view contract details, select a contract from the list.
The contract details page opens and displays the following information:
- List of contract line items
- Contract number
- Contract administrator
- Total contract value
- Start and end dates
- Account information
- Location
-
Select any contract line item to view the details.
The contract line items table displays the following information for each line item:
- Child contract lines of that line item
- Line item number
- Contract number
- Start and end dates
- Term (in months)
- Pricing and quantity details
- Product offer
-
To view related information, select any of the available tabs.
- Select the Child contract lines tab to view child contract line details.
- Select the Products covered tab to view products and installed base items covered.
- Select the Renewal history tab to view renewal information.
- Select the Consolidation history tab to view consolidation information.
- Select the Characteristics tab to view contract line characteristics.
- Select the Usage tab to view usage information.
- Select the Pricing tab to view pricing details.
Parent Topic:View contracts and entitlements on the Business Portal
Related topics
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---
title: View contracts on the Business Portal
description: Customers can view contracts associated with their accounts on the Business Portal, including contract details and contract line items.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/view-contracts-business-portal.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Contracts and Entitlements self-service, Business Portal, Use, Sales Customer Relationship Management]
---
# View contracts on the Business Portal
Customers can view contracts associated with their accounts on the Business Portal, including contract details and contract line items.
## Before you begin
Role required: sn\_customerservice.customer
## Procedure
1. Log in to the Business Portal.
2. Select **My hub** > **Manage contracts**.
A list of contracts available for all your accounts is displayed.
3. To view contract details, select a contract from the list.
The contract details page opens and displays the following information:
- List of contract line items
- Contract number
- Contract administrator
- Total contract value
- Start and end dates
- Account information
- Location
4. Select any contract line item to view the details.
The contract line items table displays the following information for each line item:
- Child contract lines of that line item
- Line item number
- Contract number
- Start and end dates
- Term \(in months\)
- Pricing and quantity details
- Product offer
5. To view related information, select any of the available tabs.
- Select the **Child contract lines** tab to view child contract line details.
- Select the **Products covered** tab to view products and installed base items covered.
- Select the **Renewal history** tab to view renewal information.
- Select the **Consolidation history** tab to view consolidation information.
- Select the **Characteristics** tab to view contract line characteristics.
- Select the **Usage** tab to view usage information.
- Select the **Pricing** tab to view pricing details.
**Parent Topic:**[View contracts and entitlements on the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/contracts-entitlements-self-service.md)
**Related topics**
[View entitlements on the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/view-entitlements-business-portal.md)
| title | View contracts on the Business Portal |
| description | Customers can view contracts associated with their accounts on the Business Portal, including contract details and contract line items. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/order-management/view-contracts-business-portal.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Contracts and Entitlements self-serviceBusiness PortalUseSales Customer Relationship Management |