View contracts on the Business Portal

task australia Updated Sep 10, 2026 1 min read view-contracts-business-portal.md
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Customers can view contracts associated with their accounts on the Business Portal, including contract details and contract line items.

Before you begin

Role required: sn_customerservice.customer

Procedure

  1. Log in to the Business Portal.

  2. Select My hub > Manage contracts.

    A list of contracts available for all your accounts is displayed.

  3. To view contract details, select a contract from the list.

    The contract details page opens and displays the following information:

    • List of contract line items
    • Contract number
    • Contract administrator
    • Total contract value
    • Start and end dates
    • Account information
    • Location
  4. Select any contract line item to view the details.

    The contract line items table displays the following information for each line item:

    • Child contract lines of that line item
    • Line item number
    • Contract number
    • Start and end dates
    • Term (in months)
    • Pricing and quantity details
    • Product offer
  5. To view related information, select any of the available tabs.

    • Select the Child contract lines tab to view child contract line details.
    • Select the Products covered tab to view products and installed base items covered.
    • Select the Renewal history tab to view renewal information.
    • Select the Consolidation history tab to view consolidation information.
    • Select the Characteristics tab to view contract line characteristics.
    • Select the Usage tab to view usage information.
    • Select the Pricing tab to view pricing details.

Parent Topic:View contracts and entitlements on the Business Portal

Related topics

View entitlements on the Business Portal

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