View entitlements on the Business Portal

---
title: View entitlements on the Business Portal
description: Customers can view entitlements associated with their accounts on the Business Portal, including entitlement details and related information.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/order-management/view-entitlements-business-portal.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Contracts and Entitlements self-service, Business Portal, Use, Sales Customer Relationship Management]
---

# View entitlements on the Business Portal

Customers can view entitlements associated with their accounts on the Business Portal, including entitlement details and related information.

## Before you begin

Role required: sn\_customerservice.customer

## Procedure

1.  Log in to the Business Portal.

2.  Select **My hub** > **Manage entitlements**.

    A list of entitlements for all your accounts is displayed.

3.  To view entitlement details, select an entitlement from the list.

    The entitlement details page opens and displays the following information:

    -   Contract number
    -   Product offer
    -   Customer Contract Line
    -   Start date
    -   End date
    -   Term \(in months\)
    -   Quantity
4.  To view related information, select any of the available tabs.

    -   Select the **Products covered** tab to view the products covered by the entitlement, including the sold product, install base item, date added, and date removed.
    -   Select the **Characteristics** tab to view entitlement characteristics.
    -   Select the **Usage** tab to view entitlement usage information.
    -   Select the **Pricing** tab to view entitlement pricing information.

**Parent Topic:**[View contracts and entitlements on the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/contracts-entitlements-self-service.md)

**Related topics**  


[View contracts on the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/order-management/view-contracts-business-portal.md)